Aarons - VERY BAD, PROBLEMS WITH MATTRESS AND BOX SPRINGS, NO HELP FROM THE ARRONS STORE IN PRINCETON, WV, 24740, SALES REP COCO AND STORE MANAGER.
PURCHASED QUEEN HIRLOOM MATTRESS AND QUEEN BOX SPRING 9 #1705620703,7613WVU AT THE PRINCETON, WV STORE LOCATED ON STAFFORD DRIVE, MISTAKE WAS I PAID CASH FOR THE ITEMS, AND NOW I CAN NOT GET ANY HELP WIT THE PRODUCTS, BOTH ARE OF POOR QUALITY AND WORKMAN SHIP, I HAVE ONLY HAD THEM SINCE FEB 25TH 2019, I CAN NOT SLEEP ON THE SET, MATTRESS ROLLS TO ONE SIDE OR THE OTHER, I TRIED TO CONTACT SOME ONE AT THE STAFFORD STORE IN PRINCETON, TO NO AVAIL. I CAN NOT USE THESE SLEEP ITEMS, I HAVE HAD TO BY A DIFFERENT SET AT ANOTHER STORE, SOME THING NEEDS TO BE DONE WITH PEOPLE AT THIS LOCATION AND THIS PROBLEM NEEDS TO CORRECTED.
THE STORE PERSONAL ARE LIKE CON ARTIST, THEY REFUSE TO TALK TO YOU OR TO CORRECT THIS MATTER, SOME ONE FROM YOUR HEAD-QUARTERS SHOULD CHECK INTO THIS AND CONTACT ME OR THIS STORE, I AM OUT $424.54, WITH MATTRESS AND BOX SPRINGS SITTING AGAINST MY WALLS.
WHEN THIS IS LOOKED AT BY ANY OTHER WOULD BE BUYERS.M THE SHOULD CONTACT MAIN HEAD-QUARTERS. WOULD SOMEONE FROM HQ CONTACT ME AT 304-487-6555-- CHUCK PAXTON THE SALES RECEIPT # IS 188549, DATED 2/25/2019, 3;29PM/
Reason of review: Damaged or defective.
Monetary Loss: $425.
Preferred solution: Full refund.
Aarons Cons: Store personal not at all honest, Store sales personal seemed to be dishonest, Coco advised she was store manager, But i was unable to contact her.