I have purchased items from Aarons rent a center for the last 6 years. ^ months ago I had my roomate go their to get a set off washer & dryer.
My roommate is moving out so she called to have them picked up. They were suppose to be at her place between 3pm & 8pm. At 745pm I called to see what the hold up was.A man answered & when I explained my situation He made fun off my voice & put me on hold. He left me on hold for close to ten minutes & when he came back he was rude & informed me that they will be here by 8pm.
I asked for his name & title. He returned asked who I was in a rude demanding voice. I had told him who I was at the beginning of are conversation. He told me that his name was Jerry, The General Manager.
I asked him why he was being so so rude & all he said is their anything else i can do for you. I said Id like the number to the corporate office. He then barked out the number & hung up on me.
I have never been treated in such a manner. This guy Jerry needs to be fired.
The store is on 162nd & division.
Jerry is his name. I will never use the services of Aarons rent a center again & would caution anyone from doing so.
Monetary Loss: $1000.