I burried my grandma fri Dec 15th & my sister Sat Dec 16th. Prior to their passing on the 6th & 7th of Dec 2017 general manager Paul at the Hot Springs, AR 71901 location, Central Ave.
Today I received a call and I asked to speak to Paul and was told He's no longer employed there. I was asked how much currency I had, I replied $40.00 and thats all until the 9th which is when I'll get caught up. To no avail I was asked if I had any collateral they could hold in good faith. I have dealt with Arron's before and paid off my things.
My records will show that I bring money in and pay extra on my bill to be called by that individual with such indecorus behavior asking for collateral in good faith as if when I said i'd bring in the $40 and catch up on the remainder on Jan 9th only to be disrespected as if I will not is enough to make me blow a fuse, further more an establishment like Aaron's should'nt be known for such practices such as loan sharking thats how I felt that store needs better customer service than I received today 1/2/18 im going to take this 40$ to the store and hope Im not disrespected anymore today by your central ave location in hot springs arkansas. The only reason I came back onboard was because of the letter received stating I was a preferred customer this behavior could have possibly gotten an adverse response had it been a person unhinged and going through a rough time nobody at that store has the right to call a customer and ask for collateral
Product or Service Mentioned: Aarons Customer Care.
Reason of review: Problems with payment.