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My receipt had a different date that they said was due he called my mom in another state and my job. Was very unprofessional no good service if you want to rent to own stick to rent a center or buudys furniture in pensacola dont go to aarons on brent ln. In Pensacola fl
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Thank you for bringing this to our attention. We would like to look into your concerns further. Please email us at myexperience@aarons.com with the primary name on your...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

1.0
#1429527
Arrons took my TV for repair 5 weeks ago put in customer complaints 3 weeks ago no response arrons replaced it with a 55 inch tv i am paying for a 70 inch tv . Finally got a hold of someone who follows through and gave me a complaints number I want to watch TVon a 70...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

1.2
#1429377
Ihave a 70 inch tv that has been taken into be repaired for no internet connection that was 5 weeks ago I have a loaner that is 55 inch I have put in complaints 3 times this is the only one that gave mea complaint number I am paying for a 70 inch tv not a 55 inch tv
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

1.5
I liked
  • Employees that run this business will make it go under
  • Paying for less of a tv than what u bought
  • Quality of the products
I didn't like
  • Manager lied about fixing product
#1429362
This is in reference to the Aaron's store location in Irving off of Belt line. The store Manager's name is Tom...and he is horrible. This is my first time EVER renting or leasing furniture. This experience has been horrible. Upon coming in to lease, Theresa was...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

1.0
I didn't like
  • Lack of follow up on complaints
  • Horrible customer service
  • Being taken advantaghe of
#1428252
I was going to keep being a loyal customer to Aaron's but I was wrong so far it been 2yrs.i paid off a living room set. I have a 55 Inch smart I only have months left. My thought was buying a bed room set not now. They called me asking for money when I paid them up my...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

3.8
#1428178
General Manager rude and hung up on customer. I have made arrangements to pay on account Sat and transfer from store but he continues to call out of respect his people have handled it and him calling is really bothering me especially after he felt it was ok to hang up...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

3.5
#1428045
Aarons was unable to verify my employment however wouldn't even let me explain.. I work for two separate companies but get paid thru payroll from or newest company Hughes elegant auto.... our office has only been there since August we don't even have a sign on our door...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience. Our goal is to provide the best customer service experience and to hear...

2.6
#1426294
Few months back I returned bed, fireplace tv stand, and tv due to losing my job. And Months before that I had returned sound tower speakers and asked every time I went in if they were taken off people said no because it would mess with the payment arrangement going on...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We would love to look more into this. We can be reached at myexperience@aarons.com. Please include first and last name, phone number and email address in the email so w...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We would love to look more into this. We can be reached at myexperience@aarons.com. Please include first and last name, phone number and email address in the email so w...

2.0
Belmont, New Hampshire
#1426258
Need to speak to someone about this issue as soon as possible
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, We would love to hear details of your experience with your local Aaron's store. Please send us an email to myexperience@aarons.com that includes the primary name on your l...

2.2
#1424879
The manager in the Salinas store is rude she’s awful .. They made a payment without me calling it in .. my bank alerted me right a way .. all because I was late on a payment the manager treated me awful over the phone .. worst staff ever
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience. We would like the opportunity to see if we can help in this matter. ...

#1424753