store manager payment customer money service furniture people phone business
5.0
Details
Yes I would recommend other people to use Aaron's - Aarons review
I have bought a computer and a surround sound system for my house they were supposed about to be paid off in 6 months rent-to-own I paid off the computer and they still and they told me I still owe on 14 months on the stereo system that the lady that was the manager at...
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1 comment
LuckyDogCares
#1798321

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1738190 Review #1738190 is a subjective opinion of poster.
Service
Aarons Manager

Excellent | Aarons review from Wichita, Kansas

5.0
Details
Aaron s is a grear company. I have been doing business with them since Febuary 2014. Still doing business. Happy
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Review
#1711786 Review #1711786 is a subjective opinion of poster.
Service
Aarons Furniture Leasing

Two employees deserve a raise | Aarons review from District 1, Maryland

4.9
Details
Everything was fine. Mel and E . that is their nicknames. They work at The Aaron s. Registerstown Md. They did a great job.
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1 comment
LuckyDogCares
#1779292

Hi, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the service that you received and look forward to working with you again. -Tavius

Review
#1707155 Review #1707155 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Delivery guys were cool
Reason of review
On time delivery
Tags
  • lease to own
5.0
Details
No response pone just ring tjen hangs up
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1 comment
LuckyDogCares
#1665759

Hello, Hello, Thank you for bringing this to our attention. Please call us at 1-800-950-7368 to speak with a member of customer service regarding making your payment through your local Aaron's store.

We would like to have someone reach out to you from our Divisional Management Team.

Please include the reference number from your review and where you left your review in the email. Thanks, Tavius

Review
#1501211 Review #1501211 is a subjective opinion of poster.
Service
Aarons Customer Care
Reason of review
Problems with payment
5.0
Details
I have seen a lot of negative reports about Aaron's. I just want to say that I have had very positive experiences with the company. My only issues is, when I started leasing, you guys were reporting to the credit bureaus. But, now you don't. One of the reasons I leased...
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3 comments
Anonymous
#1713379

Can Aaron's have u put in jail if u miss a couple payment

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Review
#1484051 Review #1484051 is a subjective opinion of poster.
4.9
Details
For all of you getting about harassment etc, the only ones that seem to have a problem are those that don't pay on time or pay when they feel like it. Bet you didn't mind them calling to deliver your items. I used to see people get mad cause I was knocking on their...
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Review
#1409236 Review #1409236 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
4.6
Details
I have been a very good customer of Aaron's, ai have always paid on time and never late. I feel that before you hire managers, they should be interviewed and observed. I faced some hard times and am trying to pay my accounts off. One is due to be paid off next month....
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1 comment
LuckyDogCares
#1600373

Hi Valerie, Thank you for bringing this to our attention. We have filed an issue for you and a member of our Divisional Management Team will contact you within 48 business hours to assist you further.

Please contact our customer service department at 1-800-950-7368 if you do not receive a phone call within 48 business hours.

Thank you for your time. -Tavius

Review
#1400900 Review #1400900 is a subjective opinion of poster.
Service
Aarons Manager
Reason of review
Poor customer service
4.5
Details
My roommate just got a new 60 inch lcd tv less than three weeks ago. Four days later my son threw the remote and cracked the screen. She called the store and told them what happened and no one has called her back to let her know if theyre going to fix it or not. Im...
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2 comments
LuckyDogCares
#1513835

Hi Valued Customer, I'm sorry to hear of the physical damage to the TV.. Unfortunately we do not cover physical damage to TV's, only manufacturers defects.

The payment for the merchandise is still going to be due. I do apologize.Thanks, Sabrina

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Review
#1294629 Review #1294629 is a subjective opinion of poster.
Service
Aarons Tv Rental
Reason of review
Poor customer service
4.5
Details
My family and I have been using Aaron's for at least 7 years nearly entire house is furnished with Aaron's products. Over this time we have had some issues but they were always dealt with and taken care of. My Aaron's would have me take my own photos and send right to...
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1 comment
LuckyDogCares
#1513839

Hi Valued Customer, Thank you for taking the time to provide us with your positive feedback. That is what we aim for here at Aarons. We appreciate your loyalty.Thanks, Sabrina

Review
#1288620 Review #1288620 is a subjective opinion of poster.
Service
Aarons Customer Care
Reason of review
Poor customer service

Contact Aarons Customer Service

Website:
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

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Latest Question

Aarons Questions
4.8
Details
I live in butte,mt and I wanted to do a survey regarding employee's and their service to me. This survey was sent to me via email. And I can't retrieve it. This survey is important to Tammy and Shannon. I like them both and want to show my appreciation.. I want to say...
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1 comment
Anonymous
#1453985

Hi,We appreciate the effort to show your appreciaton for the store! You can send a praise to myexperience@aarons.com and please incldue the strore info, phone number and zip code. We look forward to hearing from you!Thank you,Kala

Review
#1204502 Review #1204502 is a subjective opinion of poster.
Service
Aarons Customer Care
Reason of review
Good customer service