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Aarons review in Fresno, California: Waited all day for bug infected Funiture

1.0
Details
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture
Aarons review - Waited all day for bug infected Funiture

Update by user Oct 03

* bug infested

Original review posted by user Oct 03

Not only did the delivery guys come a hour past the window of 5-7pm but the bedroom set they left in my house was bug infected and had food and clothing items in it still. I’m convinced they picked this Funiture up from someone who could not pay and brought it to me.
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1 comment
LuckyDogCares
#1765501

Hi, Thank you for bringing this to our attention. We would like to investigate your concerns further.

Please send us a private message with the primary name on your lease, the local store that you work with, your email address, and your best contact number.

This is not the experience we want customers to have and look forward to hearing from you! -Tavius

Review
#1670483 Review #1670483 is a subjective opinion of poster.
Service
Aarons Furniture Rental
Pros
  • No pros
Cons
  • Being mislead
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • worst company
1.0
Details
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
Aarons review - Dirty dirty headboard and tore plastic mattress bag
On February 2 nd the two delivery mens came to my home and fixed to put headboard in my room and they left and somehow something told me that I had to double checked up and I knew something from there and it was very dirty and not brand new headboard since I went there...
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4 comments
LuckyDogCares
#1642355

Hi, Thank you for sharing your experience with us. Please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number.

Please include in the email your review number and where you left your review.

Thank you. -Tavius

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Review
#1466761 Review #1466761 is a subjective opinion of poster.
Three weeks ago, I moved to a different city. I called the Aaron's store in Plant City on Redman Parkway where I was renting a couch and washer and dryer to tell them I wanted to return the items, as I no longer needed them. They said I had to physically go in to...
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30 comments
Ameir
#1772690

I went through this exact same situation as far as giving a bedroom set back. They made an appointment never showed up.

I called and they said there was never an appointment to pick it up.. Aarons thinks we are dumb..

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Review
#350057 Review #350057 is a subjective opinion of poster.

Aarons review: Complaint about manager

1.5
Details
Aarons review - Complaint about manager
Aarons review - Complaint about manager
Have problems worh tv talked to manager He yelled at.me all i wanted was to see what he way going to do I pay food money for 2 tvs and a stand that cost 80 in stores and i pay 15 mounth I been for over a year now cant get amyrhing done So as of now i have not hurd a word from anyone i am pissed big time
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1 comment
LuckyDogCares
#1765459

Hi, Thank you for bringing this to our attention. We are sorry to hear about your experience and would like to investigate your concerns further.

Please send us a private message with the primary name on your lease, the local store that you work with, your email address, and your best contact number.

This is not the experience we want customers to have and look forward to hearing from you! -Tavius

Review
#1680792 Review #1680792 is a subjective opinion of poster.

Aarons review in Brazil, Indiana: Damage upon delivery

3.0
Details
Aarons review - Damage upon delivery
Aarons review - Damage upon delivery
Aarons review - Damage upon delivery
Damage to the freezer door, damage to refridgerator door , and damage on the side. Photos enclosed.. Already sent photos to aarons website..
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Review
#1673704 Review #1673704 is a subjective opinion of poster.
1.0
Details
Aarons review - Bad service
On 9/19/19 I received a call from Aaron store on Cicero stating that my order would be delivered on Monday 9/23/19 between the hours of 11am and 3pm and that I had to be present for the delivery because I purchased the order online. So I didn’t go to work on Monday...
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1 comment
LuckyDogCares
#1765520

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Please send us a private message with the primary name on your lease, the local store that you work with, your email address, and your best contact number.

This is not the experience we want customers to have and look forward to hearing from you! -Tavius

Review
#1668370 Review #1668370 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Aarons review - Regarding the store in Owensboro Kentucky

Update by user Oct 07

So if my landlord would have come in and see this couch sitting right here in the middle of the floor I'll be evicted cuz we're tired of the keep the house clean and this is not clean with a set in the middle of my floor then they'll be on them to find us a place or...

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1 comment
LuckyDogCares
#1765497

Hi, Thank you for bringing this to our attention. We would like to investigate your concerns further.

Please send us a private message with the primary name on your lease, the local store that you work with, your email address, and your best contact number.

This is not the experience we want customers to have and look forward to hearing from you! -Tavius

Review
#1673647 Review #1673647 is a subjective opinion of poster.
Service
Aarons Customer Care
Pros
  • 4748 frederica st owensboro ky 42301
Cons
  • 4748 frederica st owensboro ky 42301
Reason of review
Poor customer service
Preferred solution
Full refund

Aarons review in District 1, Maryland: Two employees deserve a raise

4.9
Details
Everything was fine. Mel and E . that is their nicknames. They work at The Aaron s. Registerstown Md. They did a great job.
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1 comment
LuckyDogCares
#1779292

Hi, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the service that you received and look forward to working with you again. -Tavius

Review
#1707155 Review #1707155 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Delivery guys were cool
Reason of review
On time delivery
Tags
  • lease to own

Aarons review in Philadelphia, Pennsylvania: Not at the FRankford ave store

1.0
Details
Since the summer of 2019 I have been waiting for someone to repair my washer dryer unit. I have called more than five times and each time I am told they will call me back. The company will send someone out and nothing. They have been great with giving me the run around!
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1 comment
LuckyDogCares
#1775704

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1704237 Review #1704237 is a subjective opinion of poster.
Service
Aarons Washer And Dryer Rental
Cons
  • Bad customer service
  • Attitude of the workers or the regional manager
  • Store personal not at all honest
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Price reduction
Tags
  • Unprofessional
  • Aarons online payments

Contact Aarons Customer Service

Website:
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

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Latest Question

Aarons Questions

Aarons review: Need help getting my account up to date.

2.2
Details
Got behind on a payment and they wont work with i cant afford to pay full payment just trying to get my payments fixed or adjusted till i can get back on my feet
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1 comment
LuckyDogCares
#1775705

Hi, Thank you for being a valued customer. Please contact your local Aaron's store so that you can speak with someone about options to catch your account up to date. -Tavius

Review
#1703352 Review #1703352 is a subjective opinion of poster.
Pros
  • Easy to sign up
  • Delivery guys were nice
Cons
  • Way i was treated
  • Them calling my references because i was 4 days late on my bill
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Harassment And Bullying