filters
State:
Show
City:
Show
Product:
Show
Three weeks ago, I moved to a different city. I called the Aaron's store in Plant City on Redman Parkway where I was renting a couch and washer and dryer to tell them I wanted to return the items, as I no longer needed them. They said I had to physically go in to...
Read more
Anonymous
Angel

Same issue. It’s rent to own items! You do NOT have to keep the items! I’ve been begging my office to pick up for 3 weeks as well! Their trying to force me to pay for the item...

Anonymous
Anonymous

I got a sectional and washer and dryer from them. The sectional broke after a couple months and they wouldn't do anything about it. I thought that's why you have to pay for th...

Kenton, Ohio
#350057
So the computer locked up says agent machine need the key its my f.n computer why do I need a key in fact they should not have any access to my computer and this *** should have been taken off my computer soon asu i fpaid it offI in full..now I am at home kn my I phone...
Read more
Anonymous
Anonymous

Ultimately you could just buy a new hard drive ... these days the prices of them are so cheap it's barely worth the headache of all this. Put a new hard drive in and use a co...

Anonymous
The truth teller

These computers from rent-a-product places don't have firmware locks. Turn off UEFI and Secure Boot in the bios. Then delete ALL partitions using a linux partition editor (som...

#271547
I loved the fact that Aaron's was coming to my hometown so we wouldn't have to go through Rent A Center. Well do I ever take that comment back. The Aaron's here in North Platte, NE has been open less then 2 years, when they first opened we went in looking...
Read more
Anonymous
Andrew bergmann

I love Aaron I got a TV stove and now tomorrow I'm getting to bed never had any complaints about Aaron at all

Anonymous
Anonymous

I took am having the same problem with that Woodhaven mattress they trying to screw me but if I have to we go to court over it.

Show

Aarons - Rude manager

Aarons - Rude manager
Aarons - Rude manager
Aarons - Rude manager
Aarons - Rude manager
Aarons - Rude manager
Aarons - Rude manager
I just need to be contacted about one of the rudest managers in The Aaron’s businesses. Her name is Stephanie and I’m sick of her going around spreading my account business to people that comes into your store! 662-303-6880. I have a lot to say and I need to say it to someone who’s willing to listen instead of flipping off at the mouth concerning my account! Dorothy Conrod
#1398831
Aarons - Missing a part of couch
Aarons - Missing a part of couch
Aarons - Missing a part of couch
When Deliverd part was missing,And was told.Called three ,four times.
Read more
LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, We appreciate you bringing this to our attention and we are sorry to hear of your negative experience. Can you send an email to myexperience@aarons.com that includes the p...

3.1
#1446168
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
The dryer was delivered to me defected was told i would recieve a discount for it and i would recieve 25.00 for each referral ive sent to aarons but havent recieved anything yetSad
Read more
Anonymous
gggg

You dont receive $25 cash for referrals. You get a $25 credit on your account towards your payment. Always looking for a damn handout. And for the record, it's "defective", no...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello. Thank you for bringing this to our attention and we are sorry to hear about your concerns with your merchandise. We will look into this matter further. Please send us a...

Product
#1281025
Featured
Walked into store and told them i wanted to make a payment on Sept 1 2018. The man behind the counter told me that he will not accept any more payments from me and walked away. Made me feel really bad, like i was less than and my money wasn't good or something. Walked...
Read more
Anonymous
Just wonderin

So how behind on your payment were you? How much contact did you have with them in between? They refused your payment for a reason, are we missing half of the story here?

Anonymous
Anonymous

Something is missing from this tale of woe.

#1346284
Aarons - Broken Frame on TV
Aarons - Broken Frame on TV
Call the store and reported the problem sent pictures and Manger would not be helpful or considerate with the matter.
Read more
LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We would love to hear details of your experience with your local Aaron's store. Please send us an email to myexperience@aarons.com that includes the primary name on you...

#1436080
Aarons - Customer complaint
Aarons - Customer complaint
Aarons - Customer complaint
Aarons - Customer complaint
Aarons - Customer complaint
Ordered a brand new dinette table with 6 chairs. I was eating dinner on Friday night and the chair broke and I took a hard fall. I had to see the doctor. I called Aarons on Saturday and Jonathan made a smart comment about the chair being brand new as if it wasn't...
Read more
Anonymous
***

Im pretty sure you didnt have to see a doctor about it...... Probably big as *** though...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, We appreciate you bringing this to our attention. We would like the opportunity to see if we can help in this matter. Can you send an email to myexperience@aarons.com that...

#1310680

Contact Aarons

Mailing Address:
Aaron's, Inc., Legal Department
400 Galleria Pkwy, SE, Suite 300
Atlanta, GA 30339
United States
Phone:
(800) 950-7368
More
This is in reference to the Aaron's store location in Irving off of Belt line. The store Manager's name is Tom...and he is horrible. This is my first time EVER renting or leasing furniture. This experience has been horrible. Upon coming in to lease, Theresa was...
Read more
LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Happy to look more into this for you. Can you email us at myexperience@aarons.com. Please include your first and last name, phone number, email address and zip code in ...

1.0
I didn't like
  • Lack of follow up on complaints
  • Horrible customer service
  • Current service and new manager
#1428252