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Rude manager roaches and order not filled

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Aarons - Rude manager roaches and order not filled
Original review updated by user Oct 21, 2021
Need to speak to someone!?! Who's gonna pay to exterminate my home!!! Over drafted my account twice!! Was told it would easier and faster to add money to my account then her cancel it WtfWtf it costs $4.95 to add money to my account also sent someone in my home...
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1 comment
#2084414

Hi Jessica, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience.

Our goal is to provide the best customer service experience and to hear you received less than that is saddening. We would like the opportunity to see if we can help in this matter. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

Please include in the email where you left your review and the reference number or copy of your review. Look forward to hearing from you!

Featured
ID
#2994198 Review #2994198 is a subjective opinion of poster.
Location
Corbin, Kentucky
Loss
$4500
Preferred solution
Full refund
Most helpful review

Aaron's Rent to Own won't take product back easily.

Three weeks ago, I moved to a different city. I called the Aaron's store in Plant City on Redman Parkway where I was renting a couch and washer and dryer to tell them I wanted to return the items, as I no longer needed them. They said I had to physically go in to...
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32 comments
#1772690

I went through this exact same situation as far as giving a bedroom set back. They made an appointment never showed up.

I called and they said there was never an appointment to pick it up.. Aarons thinks we are dumb..

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ID
#350057 Review #350057 is a subjective opinion of poster.
Location
Kenton, Ohio

Talk to someone regarding my merchandise