store manager payment customer money service furniture people phone business
Most helpful review
Three weeks ago, I moved to a different city. I called the Aaron's store in Plant City on Redman Parkway where I was renting a couch and washer and dryer to tell them I wanted to return the items, as I no longer needed them. They said I had to physically go in to...
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31 comments
Ameir
#1772690

I went through this exact same situation as far as giving a bedroom set back. They made an appointment never showed up.

I called and they said there was never an appointment to pick it up.. Aarons thinks we are dumb..

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Review
#350057 Review #350057 is a subjective opinion of poster.

Dont buy | Aarons review from Atlanta, Georgia

3.8
Details
Paid off my washer and dryer.......expecting it to show on my credit report......at time of pay off was informed they no longer report your payments.....only reason I choose Arron's was the fact that it would show up on my credit report...no information was sent out to inform clients of change....bad business practice.
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Review
#1770911 Review #1770911 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Cons
  • Being taken advantaghe of
Reason of review
Not reported on credit report

Harrassment by store manager | Aarons review

I no longer own the things they say i did i have videos and the manager James has been calling and harrassed me for weeks i want it stop.
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Review
#1770303 Review #1770303 is a subjective opinion of poster.
Service
Aarons Customer Care
Cons
  • Impossible to get issues resolved
  • Calling family and friends
  • Rude customer service
Tags
  • Unprofessional
  • Disgusting Experience
  • Manager Conduct

Be aware. | Aarons review from Fort Collins, Colorado

1.7
Details
Be aware. - Aarons review
I rented new GE washer and dryer on line. Took almost 2 weeks to deliver them. When they brought them in they looked new. The dryer has a huge dent on right side. Its been a week. No new dryer like promised. When they hooked the washer up they never tightened the hoses, which caused a flood every time I turned washer on. Finally we pulled washer out and saw the hoses were loose. I made a complaint on line to corporate and next day manager of the store called up wanting to know why I left a complaint on line. Well maybe the manager and his delivery men need lessons on customer service!!
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Review
#1766099 Review #1766099 is a subjective opinion of poster.
Pros
  • There is no pros
Cons
  • Unprofessional
Reason of review
Bad quality
Loss
$1000
Preferred solution
Deliver product or service ordered

Complaint about manager | Aarons review

1.0
Details
Well management threats people and they think they can and no one can do anything about it like they are above the law
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Review
#1762635 Review #1762635 is a subjective opinion of poster.

Over 48 hr and no returned call | Aarons review from Victorville-Hesperia, California

1.6
Details
The couch fabric has been sharing for months. I keep requesting that they switch out the couch. The general manager never returns my calls. Or when I do finally get a hold of him he feeds me full of *** lies. Ive been calling corporate for a solid month and havent heard a word from them. I know theyre just waiting for me to pay off the couch and then they dont have to deal with me anymore. Its getting old
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Review
#1756787 Review #1756787 is a subjective opinion of poster.
Pros
  • Other than manager great staff
Cons
  • Manager and district manager never return calls
Reason of review
Bad quality
Loss
$1500
Preferred solution
Exchange for a different couch
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Having problems with one of your stores | Aarons review from Utica, New York

1.6
Details
Having problems with one of your stores - Aarons review
Having problems with one of your stores - Aarons review
Having problems with one of your stores - Aarons review
A delivery was done in your Utica, ny store about 6 months ago for a bedroom set the dresser was not completed and was told they would return as it was missing brackets to hold the mirror. I went into the store made a complaint and was given free time till service was complete during the time I was at work the mirror was broken which I'd hoped could've been prevented. The brackets which not sure if correct have just shown up 3rd of January I believe. Since I've been harassed about payment for 2 months for 6 months of an unsatisfactory and uncompleted service.
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Review
#1753013 Review #1753013 is a subjective opinion of poster.
Service
Aarons Manager
Cons
  • Rude management and losing customers
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • liars
  • Harrassment
1.0
Details
A few months ago I wanted to order a living room set TV and Xbox they were having a promotion that your first month payment would be free I said everything up I was told that my living room set would take about a week or so to come in and the TV and Xbox were delivered...
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Review
#1751634 Review #1751634 is a subjective opinion of poster.
Service
Aarons Tv Rental

Assist on copy of tax documents | Aarons review

Customer service is terrible on connecting the issue to the right person and the tone on the phone , is like the person is rushing you off rather than listen to the problem then assist on the issue
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Review
#1750579 Review #1750579 is a subjective opinion of poster.

They harass people too much | Aarons review from District 3, Mississippi

I have been a customer for a few months and I’m from Indianola MS, and I will never buy anything from them again! They are so rude to there customers, and if u are late one time, they show up at your house to pick up their merchandise. I wouldn’t recommend any one buying from them!
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Review
#1750359 Review #1750359 is a subjective opinion of poster.
Service
Aarons Customer Care
Reason of review
Poor customer service

Contact Aarons Customer Service

Website:
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

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Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Have not recieved my refund | Aarons review from District 3, Mississippi

1.0
Details
Have not recieved my refund - Aarons review
Never delivered and manger was rude
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Review
#1750325 Review #1750325 is a subjective opinion of poster.
Service
Aarons Manager
Cons
  • Employees standing around talking in unprofessional manner
  • How the manager lies
  • Being mislead
Reason of review
Manager
Loss
$40
Preferred solution
No refund and gas money
Tags
  • Aaron s Bad Business Practice