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I was served with court papers at my home, by the Sheriff. The papers were filed 2 full days after a payment was made. My account was current. The store manager is horrible. When I called to straighten it out, he said it was because my account is always days late. Um,...
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2.3
I liked
  • Delivery guys were wonderful
I didn't like
  • Lack of follow up on complaints
  • Fax machine answers calls after hours
  • Multiple phone calls per day
#1287637
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Aarons - Got mattress and dresser want 800 more

Ipayed 1400 on bedroom set gave all dresser back kept 1 and just matress and they say I owe 800 more. I needed them to correct the bill I already paid full for matress and dresser
#1287312
Was lied to about couch being real leather n now it peeling because it fake!
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We are sorry to hear that you are having issues with the furniture you are leasing. Can you please send an email to myexperience@aarons.com that includes the primary na...

1.0
#1285583
My tv is 2 days late being delivered!! Still haven't gotten it yet...won't answer phones at local store. VERY VERY slow and poor communication. I WANT OUR TV Local store number is 9124893617
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We are sorry to hear that you have not received your merchandise. Please email us at myexperience@aarons.com please be sure to include the primary name on your lease, t...

1.5
#1285273
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
Aarons - Defected appliance
The dryer was delivered to me defected was told i would recieve a discount for it and i would recieve 25.00 for each referral ive sent to aarons but havent recieved anything yetSad
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello. Thank you for bringing this to our attention and we are sorry to hear about your concerns with your merchandise. We will look into this matter further. Please send us a...

Product
#1281025
Arron's doesn't show up on time. Takes the for repair looses your TV and gives you a loner. Never to return your *** But. They get a little pissy when you stop paying for something that's not yours..
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello. Our goal is to provide the best customer service experience and we are sorry to hear about your experience. Can you send an email to myexperience@aarons.com that includ...

#1280488
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Aarons - Need help getting my account up to date.

I only owe 285 i cant do 6 months
#1279824
My husband called and made a complaint about the aarons in Tulsa oklahoma on 71 and memorial...About the manager Larry how he has talked to my husband multiple times...And all ur regional area Manger Justin can say is that Larry has has gone above helping us because we...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing. In order to better assist you we need some addtional info. Can you please send an email to myexperience@aarons.com and include first and last name...

1.0
#1279570
They leased us a used bedroom set that was infected with bedbugs we contacted thwm about it ans they blamed the bedbugs on us we had a pest control company comw out nowhwre else in houae except our bedroom
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Thank you for bringing this to our attention and we are sorry to hear about this. Please email us at myexperience@aarons.com with your local store, primary name on your...

1.5
#1278953

Contact Aarons

Mailing Address:
Aaron's, Inc., Legal Department
400 Galleria Pkwy, SE, Suite 300
Atlanta, GA 30339
United States
Phone:
(800) 950-7368
More
I had a tv break and tried to get them to fix it but they said they didnt cover misuse. It wasn't misused. They still wanted me to pay for a TV that I couldn't use
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Your warranty will cover only manufacturer defects. Can you please email us at myexperience@aarons.com with further details of your experience. Be sure to include the p...

1.0
#1273797