Aarons - Review about Furniture from Richmond, Virginia

274 of 1246 Aarons reviews

I would never recommend anyone to go to Aaron's.Im here in Newport News, Virginia and i have had the worst experience with them yesterday.

They completely screwed up my order and while bringing the furniture into my home put a hole and scratched up my walls up. Also the furniture already had cuts and rips in them that i immediayely took pictures of. The employees was very nonchalant about it all. I spoke to the GM Mr.

Fraiser and he also was no help and had a very hostile attitude. He didnt not help defuse or fix situation at all.

I returned furniture immediately and ask for my money back.Aaron's will never receive business from me or my family ever.

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Reason of review:
Bad quality
Product or service
Review category
Furniture and Decor
review #642977

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274 of 1246 Aarons reviews

Jun 03, 2015 #991255

Dear anonymous,
Thanks for your review and I'm so sorry to hear about your furniture. I would be happy to help look into this. Could you please email me at Response@aarons.com with details including your first and last name and the best phone number to reach you?
I look forward to hearing from you and resolving your concerns.

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