Richmond, Virginia
1 comment
Not resolved

I would never recommend anyone to go to Aaron's.Im here in Newport News, Virginia and i have had the worst experience with them yesterday.

They completely screwed up my order and while bringing the furniture into my home put a hole and scratched up my walls up. Also the furniture already had cuts and rips in them that i immediayely took pictures of. The employees was very nonchalant about it all. I spoke to the GM Mr.

Fraiser and he also was no help and had a very hostile attitude. He didnt not help defuse or fix situation at all.

I returned furniture immediately and ask for my money back.Aaron's will never receive business from me or my family ever.

Review about: Furniture.

Review #642977 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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LuckyDogCares
#991255
Aarons Verified Representative

Dear anonymous,

Thanks for your review and I'm so sorry to hear about your furniture. I would be happy to help look into this. Could you please email me at Response@aarons.com with details including your first and last name and the best phone number to reach you?

I look forward to hearing from you and resolving your concerns.

Thanks,

Jessica

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