Aarons - Review about Couch from Dallas, Texas

232 of 1246 Aarons reviews

I just purchased 2 couches from Aarons in Rockdale, Tx.One was broken so had them take it back to fix or replace because the manager said that their insurance only covered repair they so called fixed it.

They delivered it back to my home and it wasn't fixed right and now they are giving me the run around. I'm paying good money and expect to get what I'm paying for. I took 2 pics, one side is original the other the side they say they fixed.

Does it look fixed?I don't think so.

This review is a subjective opinion of a user.
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Reason of review:
Damaged or defective
Product or service
Review category
Furniture and Decor
review #700758

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232 of 1246 Aarons reviews

Sep 16, 2015 #1034737

This is very unfortunate. I would love to help get those couches replaced and issue resolved. Can you please email us at response@aarons.com with the primary name on the account, zip code, store name and the best number to contact you at.
Thank you,

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