Atlanta, Georgia
Not resolved
1 comment

had a 27'' lcd flat screen tv from aarons rents in americus ga. the tv had problems and after they couldnt repair it they said that i could keep the loaner unit now for the punch the original tv was brand new not preleased the loaner has seen better days not to mention it isnt a lcd tv until this store changed management customer service was never a problem in the 14 years of dealing with. the current management including the district manager is not worryied about customer service at all they should really rethik their decision to replace the past management, they have lost a customer for life and will not even blink.

Product or Service Mentioned: Aarons Manager.

Monetary Loss: $400.

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Anonymous
#149901

We have dealt with Aarons for over 7 years and are still treated like strangers. Sent a tv off for service and was given a lowner.

Never got origional tv back and now they refuse to fix the lowner cause our contract is paid off. They claim they did send out the lowner and it came back more damaged than when we sent it. My husband tried to refuse the newly damaged tv and they said they would leave it on our porch. We have 4 month left on a different contract and then we are finished with Aarons.

Their new manager is very rude and i refuse to deal with him. His name is Todd and is in Columbus Indiana.

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