I called the manager about the mattress I was purchasing. it had a stain and some mildew .which I don't know how it got there if the plastic is still on it.the manager said he would pick it up and clean it.so ,two men did picked it up ,and they brought it back but matress they brought was not mine it had lots of other stains a and holes on the side.kept saying it was my mattress but mine had no holes and no other stains but one. he would pick it up
Product or Service Mentioned: Serta Mattress.
Reason of review: Return, Exchange or Cancellation Policy.