Not resolved
1 comment

I called the manager about the mattress I was purchasing. it had a stain and some mildew .which I don't know how it got there if the plastic is still on it.the manager said he would pick it up and clean ,two men did picked it up ,and they brought it back but matress they brought was not mine it had lots of other stains a and holes on the side.kept saying it was my mattress but mine had no holes and no other stains but one. he would pick it up

Product or Service Mentioned: Serta Mattress.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Aarons Verified Representative


This is very unfortunate. We want to help and look more into this issue for you!

Can you please send an email to and include your first and last name, phone number and zip code so we make upper management aware and aaddress this issue. We look forward to hearing from you!

Thank you,


You May Also Like