427 W Main St, Norwich, CT 06360
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On June 2nd 2019 Aaron's Inc one of the stores in Norwich Connecticut delivered a bedroom set that was busted AKA broken I had no other choice but to send it back to the store store manager refuses to contact me to resolve this matter I have contacted Aaron's Inc via phone and on their Facebook page to resolve this matter and nothing has been done seems like Aaron's Inc doesn't want to resolve this matter at all when it comes to they're loyal value customers

Product or Service Mentioned: Aarons Furniture Rental.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Aarons Pros: Delivery guys were wonderful.

Aarons Cons: Way i was treated, Basic customer service, Being taken advantaghe of.

  • imcompetent
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LuckyDogCares
#1716548

This is very unfortunate. We appreciate you bringing this to our attention and we are sorry to hear of your negative experience.

Please send us an email with the primary name on your lease, the local store that you work with, and your best contact number to myexperience@aarons.com We would like to investigate your concerns further.

We look forward to hearing from you. -Kala

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