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LuckyDogCares
#1557926

Hi, Thank you for bringing this to our attention and do apologize if you have not spoken with anyone as of yet. Customer satisfaction is our number one priority.

Can you please contact our customer service department at 1-800-950-7398. They are open Monday through Saturday 9 a.m to 10 p.m EST.

We look forward to hear from you soon. -Tavius

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