I purchase a area rug in December and ask that my due date would be on the 15th of each month. I was told that it would be taken care of in December, January, February & now March it seems that I need to pay a extra $27.00 to change a date.
I refused at this late date. These people laughed when I told them my name & the call me every month which I have been paying before the 15th. My payment is $16.00 however, I pay $20.00 and the account managers still call.
I have been a customer for 20 years but the does not matter because every time you go into the store their is a new face... The left hand does not know what the right hand is doing....
Product or Service Mentioned: Aarons Customer Care.