Killeen, Texas
Not resolved
1.9
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1 comment

Okay so recently I was laid off from work for about 2 months due to having pneumonia and bronchitis and being in the hospital for a little bit and Aaron's has been harassing me going to my job come by my house threatening my kids telling them that I will be going to jail if I don't get a hold of them calling my family and discussing my lease agreement with them which they have no permission to do constantly calling my job yes I admit I am behind on my lease agreement but I'm only behind buy a month which is 18572 I told the lady or today is January 31st and I told the lady that I can pay the 185 72 in full on February 3rd which is a Monday and she proceeded to tell me that if I couldn't come in today before 6 p.m. that they were going to call the police on me and have police come to my house first of all I'm almost finished paying this furniture off I've been paying my furniture every month since I've had it and I only have three maybe four months left to pay on this furniture over $2,007 has been put into it so why would I let it go back or not pay it's just I fell on Hard Times and I got a little behind but I'm ready to catch up now and I'm just like dank you can't give me three to four days which makes no sense so I'm just confused on what I need to do from here and not only that when I signed my contract they have me sign up for insurance and they said the insurance was for hard times when you can't pay you could use your insurance as long as you've been paying every month so when I try to use my insurance they told me no I can't do that it's up to them if they want to let me use it so what am I paying the insurance every month for if I can't use it when I need it

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LuckyDogCares
#1640677

Hello, Thank you for bringing this to our attention. We are sorry to hear that you did not receive the service that you deserve from your local store.

Please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number.

Please include where you left your review in the email. -Tavius

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