Update by user Aug 02, 2012
Well I finally recieved the recliners. Still not happy with the service I recieved.
And not happy about the payment deal.
I WILL NEVER BUY/RENT FROM AARON\'S EVER AGAIN!! First and Last time for me.
Original review posted by user May 31, 2012
I'm getting the stall the customer routine. I'm disabled and need a new King size mattress set.
I go to shop at Aarons in Pikeville, Kentucky. First time. I was told that they had to order it along with 2 recliners that I was needing. I needed a new bed mattress and recliner because I'm going to have hip surgery soon for the second time.
While knowing what to expect during the recovery, I knew I couldn't just lay down or sit in a chair after doing this.
They told me it would be in the following wednesday and delivered thursday. They took my payment. Going on 3 weeks now.
Still no delivery. And they keep telling me that it has been ordered from the warehouse. Just waiting on the truck to bring the items to the store to be delivered.
And they said I didn't make my down payment.
And it took a day or 2 to verify my contact referals. I don't know who to contact about a complaint. That is a higher athority or owner.
Hip surgery is coming up fast and I don't have a bed or chair because I gave my old ones away the day they were to bring my stuff. And they do credit checks.
Product or Service Mentioned: Aarons Delivery Service.