I loved the fact that Aaron's was coming to my hometown so we wouldn't have to go through Rent A Center. Well do I ever take that comment back.
The Aaron's here in North Platte, NE has been open less then 2 years, when they first opened we went in looking for a bed. We ended up leasing a Woodhaven Queen bed set. Just the matress and box spring. We paid it off in Feb 2011.
Two months ago we noticed that multiple boards on the box spring had broke. Keep in mind the bed was only a lil over a year old. I called the store and spoke to Melissa one of the manager and explained what was wrong and wanted to know if there was a warrenty on the bed. Next thing I know they are taking picture of the box spring to file a claim on it which was fine by me.
The employee who took the pictures took one look at it and said holy s***!!!! It has now been 8 weeks and nobody has any idea whats going on. Just last week I was in there and their General manager Ron had no idea what I was talking about. After explaining it he looked at me and told me that I had to wait for a phone call from the people who do the claims.
I am soooo done doing business with Aaron's We are paying off our TV and We will NEVER do any business with them again.
All I want is a simple yes it can be replaced or no it can't. Is that TOO much to ask?????
Product or Service Mentioned: Aarons Leasing.