I rented couches and rug from them in Naples Florida...BIGGEST mistake of my life!!! They come to your door when your a day late or they call a million times a day!
They threaten you and talk to you like your a piece of *** and bang on your door when they come to collect! The manager harassed me time and time again even when I told him what day it would get paid and this was only being late a week or 2 not months!!! and then they have nerve to charge you 10 bucks for coming to your door??? what a joke!
so I had one payment left and felt so humiliated that I waited and then got a letter from I guess their collections and when I called to make the payment I told the lady what a horrible ordeal I had and she didn't blink an eye or even apologize on their behalf!
when I told her I didn't wanna pay the fee for tem coming out to harass me and my family she told me that my lease would be sold to a third party and id get a negative report on my credit report and she didn't have time for me since she had so many accounts on her plate and that she didn't feel wasting 5 minutes on a call with me over 100 bucks ...wow what's that tell ya? never ever again and I will report to as many places as I have to to run them out of business!!!
Product or Service Mentioned: Aarons Furniture Rental.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.