Not resolved

I tried to return a bedroom set and couch. Called them and got the run around finally they came out started to load up the bed frame in the rain,came back to the door and said they cant take it back and left leaving my wood bed frame out in the rain and broke it. It has been months and trying to be nice i keep telling them to come get it or take me to court cuse they refuse to fix it and cant be used now the dressers are falling apart

Product or Service Mentioned: Aarons Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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We appreciate you bringing this to our attention. We are sorry to hear of your negative experience.

We would like the opportunity to see if we can help in this matter. Can you send an email to that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

Look forward to hearing from you! --Chelle


We’re very sorry to hear that you had a negative experience at Aaron's. Please email us at with your name, best contact number, and store location.

We would like to reach out to you in regards to the store leaving your items in the rain. -Tavius

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