Citrus Heights, California
Not resolved
2 comments

Update by user Aug 04, 2012

It was front load dryer not washer... but still !!!

Update by user Aug 04, 2012

The state is posted wrong... it is from aarons in haltom city texas

Original review posted by user Aug 04, 2012

We had told them in person several times about the buttons on our washer pushing in. they came out said the panel needed to be replaced.

we paid it off but was still within the warranty time line. never heard anything else. in the mean time our tv went out so we went to add a 60" flatscreen to our acct. while we were there we mentioned the washer.

the manager said that was the first he heard of it but would take care of it. they brought our tv out. the nxt day while watching the tv i noticed a spot inside the screen. so my bro stop in after work to tell them and while there they told him they knew nothing about the washer that they would fix it but we would have to pay for it.

and the tv... gave us a loner said they would have it serviced if it didnt take of the problem we could either keep the loner which is much smaller than our 60". or we could get another one but all the money we had paid on the 60" would be lost and we would have to start over on pmts. to this day no word....

still stuck with messed up washer and loner tv.

we have heard nothing else from them..... if we ever get this straightened out we will never go back !!!!!

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LuckyDogCares
#524838

@Bar1972 - Thank you for your feedback in reference to your local Aaron's store. I am forwarding your review to the Regional Manager of this location to further research, and handle accordingly.

Please know that customer service is our #1 priority and we definitely appreciate you bringing this to our attention. Please feel free to contact me at response@aarons.com or directly at 678-402-3403.

I sincerely apologize for any inconvenience this may have caused. Thank you - Jessica

bar1972
#523972

:(

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