220 Hartsville Crossing Blvd, Hartsville, SC 29550, USA
Not resolved
2.4
Details
1 comment

The customer service wasn't bad when it came to purchasing my furniture. However, someone failed to mention that this particular sectional that I purchased had bedbugs.

Not only did it have bedbugs, but apparently it had already been inspected for bedbugs before. I even have bedbugs in my bed from this furniture. The regional manager Malinda went as far as saying that bed bugs can only travel 50 yards (she must've meant 50 feet).

If that's the case then yes, it is possible that bed bugs can reach every point in my house. Smart move.

Product or Service Mentioned: Sofa.

Reason of review: Damaged or defective.

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LuckyDogCares
#1415535

Hello,

We take these issues very seriously. Thank you for bringing this to our attention.

Can you please email us your account info such as first and last name, phone number and zip code to myexperience@aarons.com. Please include pics and a brief description of the issue so we can escalate the issue and have this addressed immediately.

We look forward to receiving that email.

Thank you,

Kala

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