Lancaster, Ohio
Not resolved
1 comment

I became delinquent with my payments on the merchandise I was purchasing. They agreed that if I returned the merchandise, they would not put anything on my credit - they would have their merchandise to sell to another customer.

I found recently that they had put it on my credit as a write-off sent to collections.

I tried to get them to fix this through the BBB, but they refused to adhere to the word of their company and their employees. I have dealt with 2 other rent-to-own places, have been late with them, and have never had this issue.

Reason of review: Poor customer service.

Aarons Cons: Outright lied.

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LuckyDogCares
#959619

Dear Anonymous,

Thank you for bringing this to my attention and I would be happy to further discuss your agreement. At your earliest convenience, could you please contact me at Response@aarons.com with details including your first and last name, store location and the best number to reach you.

I look forward to hearing from you.

Jessica

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