Lancaster, Ohio
Not resolved
1 comment

I became delinquent with my payments on the merchandise I was purchasing. They agreed that if I returned the merchandise, they would not put anything on my credit - they would have their merchandise to sell to another customer.

I found recently that they had put it on my credit as a write-off sent to collections.

I tried to get them to fix this through the BBB, but they refused to adhere to the word of their company and their employees. I have dealt with 2 other rent-to-own places, have been late with them, and have never had this issue.

Reason of review: Poor customer service.

Aarons Cons: Outright lied.

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Dear Anonymous,

Thank you for bringing this to my attention and I would be happy to further discuss your agreement. At your earliest convenience, could you please contact me at with details including your first and last name, store location and the best number to reach you.

I look forward to hearing from you.


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