Aarons Phone Numbers and Emails

Toll-Free Number:

  • (800) 950-7368

Customer Service:

  • (877) 607-9999

Investors:

  • (678) 402-3590

Legal:

  • (678) 402-3000
    DMCA
  • (877) 496-1606
    Privacy Inquiries

Media Inquiries:

  • (678) 402-3863

Aarons Emails:

Customer Service
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Aarons Contact Information

Aarons Website:

Aarons Help Center:

Corporate Office Address:

Aarons, LLC
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Other Location:

500 Chastain Center Blvd Ste 555,

Kennesaw,

Georgia 30144


Hours:

Mondays - Saturdays: 9:00 AM - 10:00 PM Eastern

Aarons Customer Service Reviews

1.4 / 5
Bad
Colen Cre
Warrenty service

Very poor customer service asked for the phone number for warrenty service and didn't get it
and the operator St your customer service number was completely useless and not very helpful you n...

Pissedconsumer3981073
Billing

I called my local Aaron's in gulfport ms on the 3rd of this month to see if I could reschedule my payment because I had just got out of the hospital. The man I talked to was very rude and ended u...

Summary of Aarons Customer Service Calls

5.5K TOTAL
CALLS
02:17 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aarons Customer Service?

Staff Question:

  • “Complaint about manager”
  • “Unprofessional services from manager”
  • “Not happy with my service”

Payments and Charges Question:

  • “Payment arregments”
  • “I paid off my payment and now they said i owe another payment”
  • “Payments”

Request for Information Question:

  • “Need help with a loner computer”
  • “Complaint looking for resolution”
  • “Had a question”

Account Question:

  • “Can't get my online account”
  • “To reset my password”
  • “Account”

Shipping and Delivery Question:

  • “Delivery Never Came At Sceduled Time”
  • “Tracking my online order”
  • “Never received refund”

Product/ Service Question:

  • “Because of workers”
  • “I can't get help on broke Refrigerator that i bought getting no call. Back”
  • “Damaged furniture”

Employment Question:

  • “401k contact infomation”
  • “Former employee”
  • “Paycheck”

Refund Question:

  • “Haven't recieved my refund yet”
  • “I need my refund back on my debit card now”
  • “Refund for online shipment”

Activation/ Cancellation Question:

  • “Why was my order canceled”
  • “Cancel order”
  • “See if my order got cancelled”

Return/ Replace Question:

  • “Return”
  • “They keep changing my due date and adding on random feesbto mine and my wifes account”
  • “Change address”

Website/ Application Question:

  • “To follow up on my Application Status”
  • “My name is Debbie Hollins I filled out an application for a bed online will not finish up the application”
  • “Application status”

Cards Question:

  • “I've been dealing with irons for a while now I even let you all get your money off my card first it is not my fault that y'all don't get your money all at one time”
  • “Credit card problem”
  • “Money not back on my card”

Other Question:

  • “They wont let me order nothing on line”
  • “Big problem”
  • “Talk to someone regarding my merchandise”

About

Aarons Delivery Policy
To read more: https://www.aarons.com/free-delivery-and-setup.html
Aarons Terms of Service
To read more: https://www.aarons.com/terms-of-service.html
Aarons Privacy Policy
To read more: https://www.aarons.com/privacy-policy.html
Aarons FAQ
To read more: https://www.aarons.com/FAQ.html
Aarons Pros and Cons

Pros: No pros, Delivery guys were cool, Worse, Rent to own option, Leaving

Cons: Horrible customer service, Unprofessional, Manager not valuing my time or energy, Way i was treated, Poor customer service by both manager and staff

Related Companies

Progressive Leasing, Vive Financial, Hc Processing Center, Progressive Finance Holdings, The Helpcard

Summary

Aaron’s, Inc. is a large lease-to-own retailer. The company was founded by R. Charles Loudermilk in June 1995. Its headquarters is based in Atlanta, Georgia, United States. Aaron’s specializes in leasing and retailing of the following products: Furniture, Electronics, Appliances, and Smartphones. Featured brands include Dell, Asus, HP, Samsung, Philips, and many more. The company provides several payment options: 12-month plan, 18-month plan, 24-month plan, and plus 120 days same as cash plan. All plans include product service, repair, free delivery, and set-up. In 2014 Aaron’s, Inc. purchased Progressive Leasing. There are more than 2000 company locations in 48 US states, the District Columbia, and Canada.

Aarons reviews and complaints

Aarons is ranked 298 out of 1669 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAPayPalMasterCard

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