Contact Aarons Customer Service
Aarons Phone Numbers and Emails
Toll-Free Number:
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(800) 950-7368
Customer Service:
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(877) 607-9999
Investors/ Franchising:
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(678) 402-3590
Legal:
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(678) 402-3000DMCA
Aarons Emails:
Aarons Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Aarons is 8009507368. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aarons may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Aarons is 8009507368. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aarons may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Aarons mainly because of request for information, product/ service, payments and charges.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Aarons is myexperience@aarons.com. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Aarons Customer Service?
Most Popular Number:
| Total calls: 4 220 | Issues resolved: 96 | Last call: Jan 15, 2026 |
Contact Information
Aarons Website:
Aarons Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
500 Chastain Center Blvd Ste 555,
Kennesaw,
Georgia 30144
Hours:
Mondays - Saturdays: 9:00 AM - 10:00 PM Eastern
How Good is Aarons's Customer Service?
Summary of Aarons Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aarons?
Payments and Charges Question:
- “Cause I don’t think my payment is right I think they charge me too much”
- “Payment”
- “Issues with a payment”
Request for Information Question:
- “To talk about them giving my stuff to someone else”
- “I called your store in Stone Mountain and I spoke with a representative named Brittany about my last payment. She was rude about me questioning the final balance.”
- “About an order”
Product/ Service Question:
- “There systems is down”
- “Online purchase”
- “I purchased a 65in tv earlier this year and it stop working. What can I do?”
Staff Question:
- “BAD CUSTOMER SERVICE”
- “Bad customer service from manger of arrons”
- “Im highly pissed at the service from Aarons”
Account Question:
- “Can’t log in”
- “Account”
- “My account”
Shipping and Delivery Question:
- “Placed order; Aaron’s said it’s saying do not deliver”
- “Didn't get my stuff”
- “My leaf blower hasn't arrived yet where would it”
Refund Question:
- “I have an issue i demand a refund because they took a payment when talked to the manager to change the date to February 8th because i have to pay my rent now i maybe getting evicted. And then the manager said if I give you a refund I'm going to come”
- “Refund for online shipment”
- “Refund on my paycheck”
Employment Question:
- “Pay off”
- “Got laid off of job”
- “Paystubs”
Return/ Replace Question:
- “Needing my range exchanged it’s not working right”
- “Changing by debit card for auto payment for my lease”
- “Returning call back”
Activation/ Cancellation Question:
- “Cancel”
- “To cancel order on line”
- “To cancel a order.”
Website/ Application Question:
- “Items on web site not available at store”
- “0n application”
- “Filling application”
Cards Question:
- “Your store on military dr in texas has been stealing money from my card every month for 7 or 8 months now they are liars and said our chairs started getting wobbly cause we are big I'm NOT THAT BIG”
- “Money took off my card”
- “Aaron is taking money off my card that shouldn't be”
Other Question:
- “Putting my business out there”
- “Lease agreement”
- “Oder”
Compare Aarons Customer Service To
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