Contact Aarons Customer Service
Aarons Phone Numbers and Emails
Toll-Free Number:
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(800) 950-7368
Customer Service:
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(877) 607-9999
Investors:
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(678) 402-3590
Legal:
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(678) 402-3000DMCA
Aarons Emails:
How to Contact Aarons Customer Service?
Most Popular Number:
| Total calls: 4 132 | Issues resolved: 91 | Last call: Mar 25, 2025 |
Aarons Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aarons Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aarons is 8009507368. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aarons may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aarons Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aarons is 8009507368. 66% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Aarons may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Aarons mainly because of request for information, product/ service, payments and charges.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Aarons is myexperience@aarons.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Aarons Website:
Aarons Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
500 Chastain Center Blvd Ste 555,
Kennesaw,
Georgia 30144
Hours:
Mondays - Saturdays: 9:00 AM - 10:00 PM Eastern
How Good is Aarons's Customer Service?
Summary of Aarons Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aarons?
Payments and Charges Question:
- “Billing”
- “Overcharging payments”
- “Make a payment”
Request for Information Question:
- “Have serious questions”
- “How to private message”
- “About a order”
Product/ Service Question:
- “Complaint about misinformation”
- “Complaint”
- “Complain on mangers”
Staff Question:
- “Calling about disrespectful staff in the third Ave Bronx location because I said I'm actually out of town d will return back on 27th to pay my bill the staff started yelling at Mr asking me why I told him it's personal but when I return I will pay C”
- “I need you to call me back immediately before I get me a lawyer they are so rude at customer service please call me back in the next 5 minutes thank you”
- “The service”
Account Question:
- “My account”
- “I’m at the Puyallup store doors are locked with a note saying they will be back at 1:40 it’s now after 2”
- “Issuesxwith account.”
Shipping and Delivery Question:
- “Delivery date for my blue sofa and love ser”
- “Delivery date 86" tv”
- “Did not receiver order”
Refund Question:
- “I have an issue i demand a refund because they took a payment when talked to the manager to change the date to February 8th because i have to pay my rent now i maybe getting evicted. And then the manager said if I give you a refund I'm going to come”
- “Refund for online shipment”
- “Refund on my paycheck”
Employment Question:
- “Got laid off of job”
- “Paystubs”
- “For a job at the store in Independence, Mo.”
Return/ Replace Question:
- “Changing by debit card for auto payment for my lease”
- “Returning call back”
- “Replacement of appliance”
Activation/ Cancellation Question:
- “To cancel order on line”
- “To cancel a order.”
- “My recent order has been cancelled”
Website/ Application Question:
- “Items on web site not available at store”
- “0n application”
- “Filling application”
Cards Question:
- “Money took off my card”
- “Aaron is taking money off my card that shouldn't be”
- “I've been dealing with irons for a while now I even let you all get your money off my card first it is not my fault that y'all don't get your money all at one time”
Other Question:
- “Pick up”
- “Want to get a refrigerator”
- “I didn’t get my mirror to my dresser”
Compare Aarons Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
