Aarons Phone Numbers and Emails

Toll-Free Number:

  • (800) 950-7368

Customer Service:

  • (800) 950-7368
  • (877) 607-9999

Investors:

  • (678) 402-3590

Legal:

  • (678) 402-3000
    DMCA
  • (877) 496-1606

Media Inquiries:

  • (678) 402-3863

Aarons Emails:

Customer Service
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Aarons Contact Information

Aarons Website:

Aarons Online Chat:

Corporate Office Address:

Aarons, LLC
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Other Location:

500 Chastain Center Blvd Ste 555,

Kennesaw, GA 30144


Hours:

Mondays - Saturdays: 9:00 AM - 10:00 PM Eastern

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Aarons Rating Based on 911 Reviews

Rating details

2.6
more details
Customer service
Reliability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Aarons Customer Service Calls

3.9K TOTAL
CALLS
02:18 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aarons Customer Service?

Staff Question:

  • “Complaint about rude arrogant manager”
  • “Bad customer service from manger of arrons”
  • “Customer service”

Payments and Charges Question:

  • “Payment issue”
  • “Extend payment”
  • “Trying to make payment”

Request for Information Question:

  • “Questions about my account”
  • “Questions about my lease.”
  • “About my account”

Account Question:

  • “Taking too much money out of my account”
  • “Contract balance”
  • “Pissed due to comment made from account manager”

Shipping and Delivery Question:

  • “Problem with my delivery”
  • “To see when my generator was going to be delivered”
  • “Delivery questions”

Product/ Service Question:

  • “Because of workers”
  • “Having problems with loaning from my local Aaron's needs some help to answer some questions please and thank you”
  • “My note is due on the 14th and I live in Destrehan and had damages could someone please call before automatic draft thank you”

Employment Question:

  • “My name is Richard Lopez and I'm the one that did half of the job over here in Aaron's Furniture in Sweetwater Texas I'm just trying to get compensated for work done here we would have got done but a young man told the people here at Aaron's that we”
  • “Former employer”
  • “Pay off debt”

Refund Question:

  • “Refund my 200 rupes”
  • “Refund”
  • “Wanting my refund”

Return/ Replace Question:

  • “Return policy”
  • “I called with a complaint they told me I will get a return call in 24 hours it's been five days and I still have not gotten a return call”
  • “Having trouble with a return refund”

Activation/ Cancellation Question:

  • “I want to cancel my order.”
  • “To cancel an on line order.”
  • “Cancel an order”

Website/ Application Question:

  • “Application problem”
  • “Wanted want to know if my application was approved and what happened to the money I paid”
  • “Change store application”

Cards Question:

  • “Do you except prepaid credit cards online”
  • “Card number change”
  • “Rerun card money on card for tv inc. Late fees”

Other Question:

  • “I didnt set up for ezpay”
  • “Worst experience ever”
  • “Customer complaint”

About

Aarons Delivery Policy
To read more: https://www.aarons.com/free-delivery-and-setup.html
Aarons Terms of Service
To read more: https://www.aarons.com/terms-of-service.html
Aarons Privacy Policy
To read more: https://www.aarons.com/privacy-policy.html
Aarons FAQ
To read more: https://www.aarons.com/FAQ.html
Top Aarons Services

Manager, Customer Care, Tv Rental

Top Aarons Products

Lawnmower Rental, Washer And Dryer Warranty, Samsung Audio System Rental

Aarons Pros and Cons

Pros: No pros, Leaving, Delivery guys were cool, Worse, Other than manager great staff

Cons: Horrible customer service, Way i was treated, Unprofessional, Manager, Issue not being solved

Related Companies

Progressive Leasing, Hc Processing Center, Vive Financial, Progressive Finance Holdings, The Helpcard

Summary

Aaron’s, Inc. is a large lease-to-own retailer. The company was founded by R. Charles Loudermilk in June 1995. Its headquarters is based in Atlanta, Georgia, United States. Aaron’s specializes in leasing and retailing of the following products: Furniture, Electronics, Appliances, and Smartphones. Featured brands include Dell, Asus, HP, Samsung, Philips, and many more. The company provides several payment options: 12-month plan, 18-month plan, 24-month plan, and plus 120 days same as cash plan. All plans include product service, repair, free delivery, and set-up. In 2014 Aaron’s, Inc. purchased Progressive Leasing. There are more than 2000 company locations in 48 US states, the District Columbia, and Canada.

Aarons reviews and complaints

Aarons is ranked 124 out of 1652 in Furniture and Decor category

Area Served

USA

Payment Methods

VISAPayPalMasterCard

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