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1.0
Details
After Chuck went to the Peoria Il store, the store in Pekin went to *** FIRST manager Dave was a real *** then the next (new) manager comes in at first he was nice then he became a Tasmanian .I paid him $128.00 for a dinning room table in July2019, canceled and asked...
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#1714287 Review #1714287 is a subjective opinion of poster.
1.0
Details
Good Morning, I would like to put in a complaint, I placed an on-line order for a refrigerator SKU-7405VXS on Novenber 6. I called the store on the 13 I had an email to check the status, they said it had not arrived yet to call back next week. I called on Monday no...
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#1713952 Review #1713952 is a subjective opinion of poster.

Aarons review in Valley, Alabama: Never do bussiness with yall

STORE MGR very rude first u call and ask for someone else and not giving me time to say i'm not her.u busted outand say u taking legal action.. telling someone else bussiness. Just going off.....then when u final came to sense after i kept telling i wasnt that person u was still rude....the person paid off a account and tried to make a payment on other item last month U refuse to take her money now u start been very rude..... and saying this and that..once it settles Aaron will never get bussiness from me nor my family no more
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Review
#1711889 Review #1711889 is a subjective opinion of poster.
Cons
  • Unprofessional staff and harassment
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Aarons review in Wichita, Kansas: Excellent

5.0
Details
Aaron s is a grear company. I have been doing business with them since Febuary 2014. Still doing business. Happy
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Review
#1711786 Review #1711786 is a subjective opinion of poster.
Service
Aarons Furniture Leasing

Aarons review in New Haven, Connecticut: I was verbal abuse by a manager

I received a phone call around7:50 am inreguards to my bill I told The Gentlemen not to call my phone at this time to call me around hours from 10 to 6 he cursed me out and said just pay your *** bill I don’t need to hear your voice this time and I told him that I’m not too keen because of what happened the last time of them going to my credit card authorize. Because of that I can no longer give Aarons my credit card number and they’re being investigated due to that but the young man named Michael Verbally cursed me the *** out
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1 comment
LuckyDogCares
#1779291

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1709259 Review #1709259 is a subjective opinion of poster.

Aarons review in District 1, Maryland: Two employees deserve a raise

4.9
Details
Everything was fine. Mel and E . that is their nicknames. They work at The Aaron s. Registerstown Md. They did a great job.
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1 comment
LuckyDogCares
#1779292

Hi, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the service that you received and look forward to working with you again. -Tavius

Review
#1707155 Review #1707155 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Delivery guys were cool
Reason of review
On time delivery
Tags
  • lease to own

Aarons review: Washer

Thay had my washer for repairs 5 weeks we are a disabled couple we need our washer no loner nothing at all everyone I talk to is very rude I have never missed a payment I've jest paid off a washer and dryer and have 3 more payments left on 2. 55" TV's then I'm done with Arron's I will jest go to rent a center from now on sence I can't find out anything I live in Topeka KS my name is Ray tune
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1 comment
LuckyDogCares
#1775700

Hi Ray, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience.

Our goal is to provide the best customer service experience and to hear you received less than that is saddening.

We will forward your concerns to management to see if we can help in this matter. Thanks -Tavius

Review
#1705256 Review #1705256 is a subjective opinion of poster.
Product
Aarons Washer And Dryer Warranty
Pros
  • Other than manager great staff
Reason of review
Washer repair
Preferred solution
Let the company propose a solution

Aarons review in Philadelphia, Pennsylvania: Not at the FRankford ave store

1.0
Details
Since the summer of 2019 I have been waiting for someone to repair my washer dryer unit. I have called more than five times and each time I am told they will call me back. The company will send someone out and nothing. They have been great with giving me the run around!
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1 comment
LuckyDogCares
#1775704

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1704237 Review #1704237 is a subjective opinion of poster.
Service
Aarons Washer And Dryer Rental
Cons
  • Attitude of the workers or the regional manager
  • Bad customer service
  • Store personal not at all honest
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Price reduction
Tags
  • Unprofessional
  • Aarons online payments

Aarons review: Need help getting my account up to date.

2.2
Details
Got behind on a payment and they wont work with i cant afford to pay full payment just trying to get my payments fixed or adjusted till i can get back on my feet
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1 comment
LuckyDogCares
#1775705

Hi, Thank you for being a valued customer. Please contact your local Aaron's store so that you can speak with someone about options to catch your account up to date. -Tavius

Review
#1703352 Review #1703352 is a subjective opinion of poster.
Pros
  • Easy to sign up
  • Delivery guys were nice
Cons
  • Them calling my references because i was 4 days late on my bill
  • Way i was treated
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Harassment And Bullying

Aarons review in Ottumwa, Iowa: Complaint about a store

1.0
Details
Being charged twice what was quoted for washing machine, never received contract. Ottumwa Iowa store manager cussed me out, yelled etc and Arnold the sales guy belittles and calls you retarded when questioned about this. Corporate was supposed to have regional manager contact me after calling them, but obviously they could care less since i have never received a call. Imagine that! At least with Rent a Center, you know you're getting screwed, unlike Aaron's, screwed without a kiss or Vaseline!
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1 comment
LuckyDogCares
#1775707

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1701987 Review #1701987 is a subjective opinion of poster.
Service
Aarons Samsung Electronics Washing Machine Rental