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I have had wonderful service with Aarons. I have done business with them more than once and the customer service is always good.

They remember my name when I go into the store and always want to be sure I am happy with my merchandise. They offer incentives for customers that have had good pay time with them in the past. I recently went in to take a look at those options for me and my husband. They treated us wonderfully.

They really made us feel special and wanted to continue doing business with us. Aarons does do business with people that have less than perfect credit. There is always a reason for a person to have poor credit. I completely understand why they would want to keep up on someone who is late on payments because of dealing with high risk customers.

For those who have made mistakes in the past, like myself, and are trying to improve on that, Aarons is absolutely wonderful. I only get what I can afford and always pay on time or early. I was late on a payment once and they waived the fee without me even asking due to my good record with them. All in all, as long as you practice good business with them, in my experience, they will provide the same in return.

I reserve the right to mention that every location is different.

Location: Dekalb, Illinois

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Guest

Wait?!?!?!?! You mean that you ONLY GOT WHAT YOU COULD AFFORD and that you ALWAYS PAID ON TIME and you have no complaints?!?!?!

What a novel idea!!!! Why is it that 99% of the complaints on here are from people who are late on their payments and complain that they are being mistreated or they can't get service on their products because they aren't paying. They want to whine that they are being mistreated, but what about the way that THEY ARE MISTREATING the company that is trying to help them out by offering them the credit that they can't get anywhere else? When you don't pay, or move away without telling anyone, you are in breach of your contract and are STEALING.

It's that simple. Get what you can afford, pay for it and go on your merry way.

Guest

:? :?

:? :? :? I shopped at Aarons furniture in dekalb Illinois.

While I was sitting on a used couch I noticed there was bugs crawling on it. I took a picture of these bugs and they were identified as bed bugs. How gross.

Is it even legal for them to sell this furniture. I wont go there again I will tell you that.

Guest

I went to the sycamore, dekalb Illinois location Aarons store located by Hy- Vee store. I was introduced to 2 guys named Mike Ceruzzi and Andy Simo.

As I was looking around I could hear the 2 of them cussing and talking about how *** men should be disposed of and how nasty *** people are. My children were with me for crying out loud. I left the store immediately. I will never go there again and I would not recommend anyone buying from this Aarons company.

Also a lady I know had bought furniture from this store and it was infested with bed bugs. How nasty.

Clean your act up Andy and Mike. You should be fired for your disgusting acts.

Guest

I went into the aarons on 82nd by winco/dallor store to get a recliner chair put the first payment down I ordered it out of the web site they said if I don't like it I could bring it back when I received the chair I used it for a week but it was so stiff I went in to talk to them and the manager was so rude I did find one to buy right out but they would not let me use my money that I had paid for down payment to go to the chair is this right :cry

Guest

I wanted to add that I went looking on this site because I was looking for honest reviews on their mattresses. My husband and I are thinking about getting one from our Aarons location. I simply got sidetracked with the nature of many of these "complaints." If anyone has an honest review on their mattresses that would be much appreciated.

Guest
reply icon Replying to comment of Guest-799347

Aaron's has their own line of Woodhaven mattresses, if you are looking for economy. Their pillowtop mattress is about the same price as a Simmons Beautyrest standard, tight top mattress.

Woodhaven offers a 10-year warranty on these mattresses. They are very firm with a decent spring system. Aaron's also has the Simmons Beautyrest line. These are top of the line mattresses with a 20 year warranty (10 years full warranty and a 10-year pro-rated warranty).

Aaron's also has memory foam mattress from Silverrest. These memory foam mattresses are also a top quality mattress with a 20-year warranty (10-year full and 10-year pro-rated).

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