1 comment

I’ve had to reschedule a payment on a few occasions. I gave them plenty of time in advance, and always rescheduled that payment.

However, they still took the payment out on the date I asked them not to. I would call them back to let them know what happened, they apologized because they did see it was noted to not run that payment.

They gave me a refund, however it takes 7 to 10 days to receive it. Will not deal with them again.

Product or Service Mentioned: Aarons Customer Care.

Reason of review: Problems with payment.

Company wrote 1 public responses to the review from Jan 25.
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LuckyDogCares
#1429601
Aarons Verified Representative

Hello,

Thank you for sharing your experience and we def apologize for the inconvience. We greatly appreciate your business and valud you as a customer.

If you need any issues or concerns addressed you can email us at myexperience@aarons.com and include your first and last name, phone number and zip code.

Thank you,

Kala

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