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I have multiple items I am renting from Aarons in Sault Ste. Marie Michigan.

I got a bed set from them in November. It was a clearance item. One of the nightstands were broken. They were suppose to fix it and give it back.

I finally picked it up today,it wasn’t fixed and they said that’s why it was on clearance. I am very upset about this. I was never informed about it at the time of the lease agreement. They were rude.

I have had multiple leases from them and it’s always something. This will be my last rental agreement and I will never return!!! Something needs to be done about the staff there.

I am a loyal customer and I don’t appreciate being treated badly or lied to. I feel like I was swindled.

Review about: Aarons Furniture Rental.

Reason of review: Poor customer service.

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LuckyDogCares
#1415530
Aarons Verified Representative

Hello,

This is very unfortunate. We would love to look more into this situation.

We can be reached at myexperience@aarons.com. Please include in the email your first and last name, phone number and zip code.

We want to pull your account and make upper management aware of the issue.

Thank you,

Kala

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