Product: Aarons Washing Machine Rental Clear all filters (8 of 8 reviews match)
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Aarons - The washer and dryer i orded in the first place not the one they wanted me to have

1.2
Details
The washer and dryer they wanted me to have not the one i ordered because it was cheaper. When i try to talk to saturday on phone they said they had customer there in store to wait on and one empoye hung up on me they said the only brand they carry is ge.when i asked for the one i orded in the first place they had no more washers or dryers in store.
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Review
#1720559 Review #1720559 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Cons
  • I have never ever exp this type of treatment from any business
  • I did not like being lied to
Reason of review
Not the washer and dryer i want they made the change in my order i want the one i told them i wanted in the first place.
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Breach Of Contract
2.5
Details
I rented a pre-used washer and dryer July. A week after I received it my daughter notice roaches under the top when I was removing clothes. I have lived in my apartment for 3 years without a bug problem except for ants. I bought different types of poisons and foggers...
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1 comment
LuckyDogCares
#1590077

Hi, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience with your local store and would like the opportunity to see if we can help in this matter.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please reference where you left your review in your email. Thanks, Tavius

Review
#1387111 Review #1387111 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Reason of review
Bad quality
1.0
Details
I have rented from aarons in east liverpool ohio for many years with no problems until recently i have been paying on an apartment size washer over a year it quit working i call they send a loaner that doesnt work i call back for the manager to be so rude to tell me...
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1 comment
LuckyDogCares
#1413623

Hello,

We greatly appreciate your business and value you as a customer. We want to help!

Can you please email us at myexperience@aarons.com and include your first and last name, the store info that you leased from, your phone number and email address.

We look forward to hearing from you!

Thank you,

Kala

Review
#1155043 Review #1155043 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Reason of review
Poor customer service

Aarons Washing Machine Rental Review

Laundry machines not functioning. And i called the store he has been very hard to resolve this issue
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Review
#1004436 Review #1004436 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Reason of review
Bad quality
1.3
Details
3 weeks to come get there washing machine and dryer.and washing machine always leaked.and is still under my car port 3 weeks after calling them.
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1 comment
LuckyDogCares
#1222871

Hello,

Thank you for bringing this to out attention. We greatly appreciate and value you as a customer!

We look into each issue and help as much as possible to make our customers happy.

You can email us at response@aarons.com with the primary name on the account, store name, zip code and the best contact number.

Thank you,

Kala

Review
#927116 Review #927116 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Reason of review
Bad quality
This place is the worst.I will be returning the used front loader washer and dryer That only works on 1 cycle and USED dishwasher They claim that its new, when they give me my money back! They have trespassed and tried to break into my apartment while I am at work. How...
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1 comment
LuckyDogCares
#1222837

Hello,

This is very unfortunate. I am sorry for the awful experience and would love to look more into this for you!

We greatly appreciate your business.

Can you please email us at response@aarons.com with the primary name on the account, store name, zip code and the best contact number. We look forward to hearing form you!

Thank you,

Kala

Review
#914470 Review #914470 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Full refund
Tags
  • Aarons Scam
  • Aaron s Bad Business Practice
  • Illegal Trespassing
Aarons - Aaron's Horrible Customer Service and No Hot Water Hose - Cordele, GA
Add me to the ever long list of dissatisfied customers. I had recently relocated to South Georgia and needed a washing machine in a crunch. I visited Aaron's and signed a lease to receive a washing machine. Jessica or Jamie (the Cordele General Manager) seemed very...
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2 comments
Sabin
#877969

All that time, and no hot water for washing clothes? I'd be mad too, but only after I drove to the hardware store and bought a hose...

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Featured
Review
#458097 Review #458097 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental
Loss
$47
Tags
  • lease to own

Aarons in Las Vegas, Nevada - STAY AWAY FROM ARRON'S

We went into the store on Craig Road in North Las Vegas last week to look at washers and dryers. While talking to a young saleslady named Rose, I could not help but notice that even though we were the only customers in the store, she was running around like a "chicken with it's head chopped off." The Manager was rude to her right in front of us, and very unwilling to help her at all.several other male employes were all standing around looking bored, but not wanting to do anything. That should have been my first clue not to shop there. But we went ahead and rented a washer and dryer anyway. Mistake number two. We can't get the washing machine to work. When it does run it sounds like it is trying to grind metal off the walls. It makes so much noise that we can not use it. we have already paid a months rent on them and are still using a laundromat(at much add expense). The people at Arrons came out once and said "because it is a high efficiency unit it wont stay in balance on a second floor. Instead of offering to replace it with a less technical model, they said that they balanced it and left. My wife called the store the next day and was told if it does not work it needs to be balanced and left it at that. In the morning I am going to the store and tell them to get that junk out of my house right away. And I will not go near another Arrons again.
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1 comment
LuckyDogCares
#478431

Thank you for your feedback in reference to your local store. Please know that customer service is our #1 priority and we definitely appreciate you bringing this to our attention.

I have forwarded your review to the Regional Manager of this location.

Please email response@aarons.com if you need further assistance or have any additional questions. Thanks - Jessica

Review
#317572 Review #317572 is a subjective opinion of poster.
Service
Aarons Washing Machine Rental

Contact Aarons Customer Service

Website:
www.aarons.com
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

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