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To Whom It May Concern;

I live in Binghamton NewYork and I have read your Article's about Aarons rent to own. I myself have had alot of bad run in with them.

My husband and I were renting from them and if we were behind one week they would call my phone and were rude and attitude with me nothing like that was in your article but the rudness and attitude really got to me I hung up and they still called so I told them to call my husband and he let into them about talking to me that way. Everytime I had to call about problems with the computer they would have attitude with me not my husband and then they always lied to us.

Today August 5th 2012 I went to pick up my laptop which they sent out to be serviced I found out that my computer is a 2gkb and not a 3 kgb. Now when I purchased it they told me it was a 3kgb. So the new manager told me she was sorry and I can rent to own a 3kgb computer 120.00 a month for 12 months. I told her I just paid this off in Feb 2009. well we can give you 50 percent off your first month but thats all we can do for you. She told me if I have any other problems with the computer then call me. They lied to me about the computer and not willing to fix the problem plus they had my computer for 1 month and said they were gonna replace the mother board and never did all they did was restore it and a couple of other things. while they had the computer they said it would be backe last week but when I call they said they were waiting for a part( the mother board) and it will be back this week, weel I have it back and it runs slower then before and still freezes. when I first gave it to them 1 month ago they said they would look at it soo again I called and they got attitude and lied and said I told you the lady that looks at the computers is on vaction and wont be back til next week. Basicly they called me a Lier. All they did was harrassing phone calls when we were 1 week behind, Attitude and rudness Also Lied Big time to us. This needs to stop.

Monetary Loss: $1000.

Location: Windsor, New York

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