I never rented before from any of these places but when we moved to a bigger apt i wanted to get new stuff but couldnt afford to flat out buy it. SO, I rented my living room set and dining set from Aarons at the same time, Let me start with the delivery guys...IDIOTS!!!!
My living room is on the second floor and they took my sofas and loveseat up over the balcony and dropped my sofa!, broke my outside light! dumba**! then after having my sofa for 2 weeks we noticed a very long tear in the back of the sofa, i called aarons and complained and they said they would have someone come out and fix it, they did and the repair people said it was from a utility blade that maybe when they took the plastic off...anyway they fixed it, but that wasnt good enough for me. IM PAYING FOR NEW furniture!!!
my sofa is falling apart, my coffee table legs are breaking off, my kitchen table and chairs are wobbily ...AND they dont want to give me new stuff b/c they said i abused it!! WHAT! ive only had my furniture 2months!!! i only made 1 payment!!
I plan on contacting someone other then the idiots that run the store near my home, b/c if they dont give me NEW , like it says in the contract.
Product or Service Mentioned: Aarons Repair.