Saint Charles, Illinois
Not resolved
1 comment

My washing machine is broken, will not spin or wash right. Back in april, they said they would make it right, but it is september and I am still getting the run around from David,the store manager.

They wont fix or replace it. I guess that is how they treat all there customers!

Product or Service Mentioned: Aarons Samsung Electronics Washing Machine Rental.

Reason of review: Bad quality.

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Anonymous
#1208011

I use to work for Aarons sales and lease....if this is on lease they should either provide you with a loaner because part of your lease payment goes for service.....you need to ask for the regional manager if the store isn't helping you....is your lease current? What i would do is provide the customer with a loaner while the service technician will come to the store and fix the washer and when it is fixed i would schedule to bring your washer back to you......

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