Product: Aarons Samsung Dryer Rental Clear all filters (1 of 1 reviews match)

Aarons in Gretna, Louisiana - Horrible customer service

I have been a faithful customer of Aarons for 9+ years and have always been pleased with their service. Even when my credit score was over a 700 I continued to do business with them because they had such exceptional customer service. However, all that changed when they experienced a complete change in staff. The present staff is so rude, they lied about calling me when my dryer was broken for over 2 months. They brought me a loaner that was a old model up and stated that I should be satisfied that I had a loaner. I was paying almost $90.00 a month for a dryer and was given a dryer that looked like it was made in the 90's to use. They claimed they had been trying to contact me constantly. However, when the bill was due I would get about 5 calls a day. This company has lost a faithful customer. 3 more payments and I will be done with this company forever!
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#832506 Review #832506 is a subjective opinion of poster.
Aarons Samsung Dryer Rental
Reason of review
Poor customer service
Preferred solution
move my account to a different store

Contact Aarons Customer Service

Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
(800) 950-7368
All Aarons Contacts

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