Brick Township, New Jersey
Not resolved
1.0
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4 comments

Least one computer first time at Aarons within 2 months the computer crashed on me. Had it sent out to repair.

I was given a loner, however it took 3 months for them to get my original least computer back. &, nothing was even corrected on it! So I had to bring it back and get a new laptop not one that was pre least which is more money. Within a month windows 10 crash on my computer!

Was on the phone with HP support, said it was nothing that I have done. The customer service manager representative is rude and is now saying that I owe money on the computer when I already had paid this month. The manager also went to the extent of accusing me for doing something wrong with the computers! When I spoke to HP and we did all the diagnostic checks there was nothing that I did to cause a problem!

I am done with this company and I am calling Better Business Bureau and putting in a complaint. Worst company to deal with when experiencing with negative issues.!!!

Product or Service Mentioned: Aarons Repair.

Reason of review: Bad quality.

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Anonymous
#1410545

leased a 65 in tv from aarons paid it off on a wednesday on friday it died you would think that soon after paying that much money for something and only 2 days out of warrenty they could see fit to repair it but nope it was to bad so sad . never again and i have bought a lot of stuff there and paid it off nvever again

Anonymous
#1397054

We PEOPLE NEED stop Renting From AARONS . let run them out business. We can let AARONS keep doing this

Anonymous
#1107755

Go go go for it

LuckyDogCares
#1098179

Hello,

I am so sorry to hear about your laptop. We greatly appreciate your business and value you as a customer.

Can you please email us details, primary name on the account, store name, zip code and best number to reach you at. We want to look into this.

Thank you,

Kala

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