Product: Aarons Repair Clear all filters (47 of 47 reviews match)
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The Aaron's store in Palm Coast, Florida contacted our company to provide appliance repair on one of their products, they informed us that they would be taking care of the cost of the repair. I called them with an estimate for the repair before I ordered the very...
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2 comments
LuckyDogCares
#1728189

Hi, Thank you for sharing your feedback of your experience with your local Aaron's store. We are sorry to hear that you did not have the best experience with the local store.

We will forward your concerns to our Divisional Management Team to investigate further.

This is not the experience we want any one to have. -Tavius ,

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Review
#1613249 Review #1613249 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service
Preferred solution
Better treatment of customers.
No one has came to fix merchandise
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1 comment
LuckyDogCares
#1686152

Hi, Please give our customer service department a call at 1-800-950-7368 to speak with someone regarding your issue with the local Aaron's store. We would like to see if we can help in this matter. -Tavius

Review
#1527072 Review #1527072 is a subjective opinion of poster.
Service
Aarons Repair
4.0
Details
They received my washing machine and found out it couldn't be fix. Now for the past 3 weeks ignoring from talking or calling me back with a solution.
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1 comment
LuckyDogCares
#1665756

Hello, Thank you for bringing this to our attention. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

We would like to have someone reach out to you from our Divisional Management Team.

Please include the reference number from your review and where you left your review in the email. Thanks, Tavius

Review
#1500716 Review #1500716 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service
2.2
Details
Terrible/rude customer service. Say, "we'll be there to repair appliance door between 5p-8p". No show, no call. Yuba City, CA store.
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1 comment
LuckyDogCares
#1127880

Hello,

This is very unfortunate. We greatly appreciate your business and would love more details on the issues you are having.

Can you please email us at response@aarons.com with the primary name on the account, store name, zip code and best contact number. We look forward to hearing from you!

Thank you,

Kala

Review
#808047 Review #808047 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service
1.0
Details
Least one computer first time at Aarons within 2 months the computer crashed on me. Had it sent out to repair. I was given a loner, however it took 3 months for them to get my original least computer back. &, nothing was even corrected on it! So I had to bring it back...
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4 comments
Anonymous
#1410545

leased a 65 in tv from aarons paid it off on a wednesday on friday it died you would think that soon after paying that much money for something and only 2 days out of warrenty they could see fit to repair it but nope it was to bad so sad . never again and i have bought a lot of stuff there and paid it off nvever again

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Review
#771915 Review #771915 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Bad quality
Aarons - Repair Review from Dallas, Texas
Aarons - Repair Review from Dallas, Texas
I just purchased 2 couches from Aarons in Rockdale, Tx. One was broken so had them take it back to fix or replace because the manager said that their insurance only covered repair they so called fixed it. They delivered it back to my home and it wasn't fixed right and...
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1 comment
LuckyDogCares
#1034737

Hi,

This is very unfortunate. I would love to help get those couches replaced and issue resolved.

Can you please email us at response@aarons.com with the primary name on the account, zip code, store name and the best number to contact you at.

Thank you,

Kala

Review
#700758 Review #700758 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Damaged or defective
1.5
Details
So I'm really in a bind our fridge goes out and we just dont have the money at the moment do to circumstance to do anything about it. So I go to Arron's and purchase/rent a Refrigerator a month later it stops cooling and all of our food spoils (we work ALOT) So I come...
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1 comment
Anonymous
#1034031

Aaron's has a food spoilage guarantee as long as you were not past due when you called them they will take care of a certain amount for you. Call their corporate office in Atlanta ga

Review
#699638 Review #699638 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
  • But assistance manager

Aarons Repair Review

2.0
Details
Lied about service for 2 months after payout said washing machine was shot after returning it 3 weeks for repair Jackson Ms Robinson rd and Ellis Avr mgr never tryitnrf
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Review
#676881 Review #676881 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service

Aarons Repair Review

1.0
Details
Bought a washer dryer combo started to leak repair man came out stated he would be back in 3 days with the parts to fix it has been a month now I get a text message that the repair SOS is closed until June 9th. Wow Aarons you really stand by your slogan Do the math. Don't think I will ever choose Aarons again
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Review
#642584 Review #642584 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service

Contact Aarons Customer Service

Website:
www.aarons.com
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

Aarons Reviews

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Aarons reviews
IT BEEN *** EVERY SINCE AT FIRST THE LAWNMOVER HAD A LEAK A OIL LEAK SO IT HAD TO BE FIX BEFORE THEY BRING IT OUT IT TOOK THEM THREE WEEKS TO FIX IT AFTER THEY GOT MY MONEY SO WAITED AND WAITED SO THEY BRING IT OUT TURN IT ON AND IT CAME ON THE NEXT DAY IT WOULD NOT...
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1 comment
LuckyDogCares
#991258

Dear anonymous,

Thanks for bringing this to my attention and I'm very sorry to hear about your lawn mower. I would be happy to help look into this.

At your earliest convenience, could you please email me at Response@aarons.com w/ details including your first and last name, store location and the best phone number to contact you?

I look forward to hearing from you.

Thanks,

Jessica

Review
#642185 Review #642185 is a subjective opinion of poster.
Service
Aarons Repair
Reason of review
Poor customer service