Product: Aarons Repair Clear all filters (44 of 44 reviews match)
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Terrible/rude customer service. Say, "we'll be there to repair appliance door between 5p-8p". No show, no call. Yuba City, CA store.
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortunate. We greatly appreciate your business and would love more details on the issues you are having. Can you please email us at response@aarons.com wi...

2.2
Product
Aarons Repair
#808047
Least one computer first time at Aarons within 2 months the computer crashed on me. Had it sent out to repair. I was given a loner, however it took 3 months for them to get my original least computer back. &, nothing was even corrected on it! So I had to bring it back...
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Anonymous
Vanessa

We PEOPLE NEED stop Renting From AARONS . let run them out business. We can let AARONS keep doing this

Anonymous
Anonymous

Go go go for it

1.0
Product
Aarons Repair
#771915
Aarons - Repair Review from Dallas, Texas
Aarons - Repair Review from Dallas, Texas
I just purchased 2 couches from Aarons in Rockdale, Tx. One was broken so had them take it back to fix or replace because the manager said that their insurance only covered repair they so called fixed it. They delivered it back to my home and it wasn't fixed right and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,This is very unfortunate. I would love to help get those couches replaced and issue resolved. Can you please email us at response@aarons.com with the primary name on the ac...

Product
Aarons Repair
#700758

Aarons Repair Review

#676881
2.0
Details
Lied about service for 2 months after payout said washing machine was shot after returning it 3 weeks for repair Jackson Ms Robinson rd and Ellis Avr mgr never tryitnrf
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons Repair Review

#642584
1.0
Details
Bought a washer dryer combo started to leak repair man came out stated he would be back in 3 days with the parts to fix it has been a month now I get a text message that the repair SOS is closed until June 9th. Wow Aarons you really stand by your slogan Do the math. Don't think I will ever choose Aarons again
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
So I'm really in a bind our fridge goes out and we just dont have the money at the moment do to circumstance to do anything about it. So I go to Arron's and purchase/rent a Refrigerator a month later it stops cooling and all of our food spoils (we work ALOT) So I come...
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Anonymous
Anonymous

Aaron's has a food spoilage guarantee as long as you were not past due when you called them they will take care of a certain amount for you. Call their corporate office in Atl...

1.5
Andrews, Texas
Product
Aarons Repair
#699638
IT BEEN *** EVERY SINCE AT FIRST THE LAWNMOVER HAD A LEAK A OIL LEAK SO IT HAD TO BE FIX BEFORE THEY BRING IT OUT IT TOOK THEM THREE WEEKS TO FIX IT AFTER THEY GOT MY MONEY SO WAITED AND WAITED SO THEY BRING IT OUT TURN IT ON AND IT CAME ON THE NEXT DAY IT WOULD NOT...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear anonymous,Thanks for bringing this to my attention and I'm very sorry to hear about your lawn mower. I would be happy to help look into this. At your earliest convenience...

Product
Aarons Repair
#642185
I was told when I signed the lease agreement for my washer & dryer that after pay off I could purchase an extended warranty. When I tried to do this I was told "We don't do that anymore"....the form is part of my contract and i'm pretty sure we all signed the...
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Anonymous
Anonymous

I was considering renting a bedroom set from Aaron's but, after reading all the negative reviews I changed my mind. I'll stick with RAC where the staff is very friendly and he...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear Purkle16,Thanks for your review. I'm sorry to hear about your washer and dryer pair and your experience with your local store. I'd be happy to help look into this for you...

1.0
Product
Aarons Repair
I didn't like
  • Outright lied
  • Screwing payments and contracts
  • Lied about warranty
#629944
Aarons promised to send a repairman to repair my refrigerator its making a loud noise they never showed up today i have rented from them for a year now i think i am returning this fridge to them and buy a nice used one and forget it
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear Anonymous,Thank you for your review and I'm sorry to hear about this. I would be more than happy to help you. At your convenience, could you email me at Response@aarons.c...

Product
Aarons Repair
#583208
we have been loyal customers for years.we spent a bundle on a riding mower. the first time it tore up, we were told to bring it to the store. which we done, that the repair man lives away from galax,where the store is located and he would be here in a week.2 months...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi Patricia,Thank you for review in reference to your local Aaron's store. I am so sorry to hear this. I have forwarded your Facebook comment and this review to the Regional M...

Product
Aarons Repair
#521802
We purchased a sofa and reclining loveseat from Aaron's on Dec 26, 2013. When purchasing, my husband asked the store manager himself (who sold us the furniture) if the cushions on the arms held up well or if they would smash down. We were told that they would not smash...
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g2themail7
g2themail7

same story, we can both file a law suit, against fraud, and taking our money. two is better then one.

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear Anonymous,Thank you for taking the time to review Aaron's and for bringing this issue to my attention. If you would please contact me at 678-402-3403 or email response@aa...

Product
Aarons Repair
#508660
Very rude! was just late in paying for days as I was out of town due to my father's sickness so I had to leave for emergency purpose. They ask my landlord to open my apartment to get the furnitures. Good thing that my landlord did not open for them! They could not...
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Anonymous
Linda

It is not good to rent to own.You can save your money and Pay way less for the furniture by pay cash and Being done with the matter.Aarons-RAC etc. Is just a racket to make mo...

Anonymous
anonymous

I wouldn't call this poor customer service. You could have stuck a check in the mail for the payment, either before you left or while you were gone. No matter who you owe mon...

Product
Aarons Repair
#471381