I have bought most of my furniture from them and they r usually nice but they do get mean if I am late. I get mad back at them and say come and get your stuff I will go to rent a center.
One guy really harassed me I called manager be complained and asked for main company office to report that "Luis" and they apologized said they would talk to him and then they treated me a little better.
But yes they do call and call even my referral get called. If I have the money and don't go it I tell them I can't go car broke and they send someone to pick it up.
Reason of review: Poor customer service.