This Business is been ripping people off for a long time call the BBB and everyone else and shut this place down
Everything about this company is bad the employees are the biggest joke
Back to topBBB Rating for Aaron's Rental Purchase
Based on BBB files, Aaron's Rental Purchase has a BBB Rating of F+ on a scale from A+ to F.
OVER 200 Complaits from one store alone
Aarons have tried to rob me blind and given me rude customer service. I went into a contract with Aaron's on new merchandise and ended up receiving used furniture. Also on the day of delivery, the used furniture was damaged. I had to go back and forth with staff, convincing them that the furniture was not brand new. Finally the actually new sofa and loveseat arrived, but unfortunately the loveseat was damaged. Aarons was notified immediately and the best option from Aaron at that time was to leave the original used love seat, which did not sit with me well. The sales people were very rude as well as the general manager. He had even threaten to come get the merchandise and return my money, in a horrible tone. Being fully aware of the fact that his store screwed up. I eventually went over his head and complained to the regional manager. The regional manager was no help and he turned around and did what the gm had plans of doing. In which was unconvincing me the customer. He never addressed or apologize for the mistreatment I received from store #287. I would never purchase from Aarons again.
omplaint.TV Aaron's Rent to own - Stay Away From Rent To Own. My wife and I purchased a 61' TV. from Aaron's Rentals in longview Tx
Product or Service Mentioned: Aarons Tv Rental.
Monetary Loss: $1400.