Product: Aarons Manager Clear all filters (274 of 274 reviews match)
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I was calling to make payment arrangements with my local store and I keep having issues with the same particular manager who's telling me now to just return my stuff very bad attitude very bad customer service
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Anonymous
Anonymous

Hi Valued Customer, I am sorry you are having trouble with your local store, keep in mind it is at the discretion of the General Manager to allow a payment arrangement on the ...

1.5
Product
Aarons Manager
#1239190
Listen, due to heavy fighting upstairs from my house, I wasn’t home when the tv fell off of the stand in my room! I explanuned everything that happen it took AARONS 3 weeks to a month to call me back,, everytime I called them about an answer they didn’t even get back...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,We’re very sorry to hear that you had a negative experience at Aaron's. Our guests’ experience is our top priority, & we appreciate you bringing this to our attention. Plea...

1.0
Product
Aarons Manager
#1230199
v and stand in my Suv ,well the tv ended up damage as the worker from arrons was putting the tv in so i when back in the store got the Manager (Gm) and he looked at the damage that was cause and told me i had to take the tv and he wasn't taking No for a answer so i...
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sabrina.harris
sabrina.harris

We are truly sorry to hear you are having this experience. We can file a formal complaint and have someone from upper management contact you. I would like to look into this, c...

2.6
Product
Aarons Manager
#1214908
I got a washer and dryer from them, the girl on the phone told me I had too pay 35.00 and I would be good till the 15 of March.She call me back to go over stuff and says would you like too get the insurance on it too. I asked how much and she says it’s just 10 Dollars...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Thank you for sharing your feedback about your experience with your local store and we are very sorry to hear about that negative experience. Please email us at myexperienc...

2.8
Product
Aarons Manager
#1212088
Hi my name is Sean seawright I've had an issue with my LG TV the volume keeps going off when I called to talk to him about it they sent one check out to do some stuff it didn't solve the problem when I called back Terry the manager tried to send the manager the manager...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi Sean, Thank you for bringing this to our attention and we are sorry to hear about this. Please email us at myexperience@aarons.com with your local store, primary name on yo...

Product
Aarons Manager
#1199470
I'm simply going to another company I've paid off 4 Irene like items have 5th now be paid off in five months was looking for 6 and your manager Jared at Bedford location as usual simply lazy and inconsiderate. I'm tired dealing with him and all items I have purchased...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

So sorry to hear this, and thank you for bringing this to our attention. We would like to further look into this. Please email us at myexperience@aarons.com with your local st...

2.5
Product
Aarons Manager
#1199098
I live in Erie Pa and have been doing business with aarons for a while lately i have been lied to many times First is i called in December to get a new controller for the ps4 that is now paid off and never got it. i called the corporate office to complain and was told...
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Anonymous
Anonymous

A heavy set guy came and threatened to kick my door in. And then proceeded to tell the manager he felt threatened.

1.0
Product
Aarons Manager
I didn't like
  • Custoner service
#1197656
I just had paid for a sofa set and a loveseat set as well as a washer and dryer set.The representatives came to my house today to drop off the washer and dryer and not only with a very unprofessional and did not install my furniture or anything for that matter properly...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing this unfortuante situation. We would love to hear more and see what else can be done to resolve this issue as much as possible. Can you please send...

Product
Aarons Manager
#1191952
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Aarons - Poor management customer service

When speaking to manager explaining I didn't have proper funds right at the moment, as my husband hasn't received his paycheck, but would have it mid week. She was very rude, condesending, hostile and threatened legal action if payment want made right that second. I refuse to do business with anyone so disrespectful, so I had them take their property!!
1.9
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Product
Aarons Manager
I didn't like
  • Waiting at front desk because employees could t be found
  • Employees standing around talking in unprofessional manner
#1188404
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Aarons - Worst ever !!!

Worst customer service ever!!! I buy from there before never had a problem until today getto store manager name Crist !! She got the nerves to call me crazy and wtf I was looking at!! Worst ever never again I will get anything from there i only paying it because will come out on my credit other than that I would it return it
Product
Aarons Manager
#1183438