Product: Aarons Leasing Clear all filters (28 of 28 reviews match)
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My family and I went through a rough time, back to back heart attacks two back surgeries two left knee replacements and a visit to the inpatient hospital for a get it back together vacation. We fell behind on everything tried to get things back in order and Aarons...
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1 comment
LuckyDogCares
#1647442

Hello, Thank you for sharing your feedback with us. Please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number.

Also include where you left your review and your reference number. -Tavius

Review
#1473447 Review #1473447 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Poor customer service
2.8
Details
I need someone to call me.
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1 comment
LuckyDogCares
#1638415

Hi, Please contact our customer service department at 1-800-950-7368 Monday thru Saturday from 10 a.m to 10 p.m EST. if you have any concerns.

We will have a member of our Divisional Management Team reach out to you within 48 business hours to assist you further.

We look forward to hearing from you soon and hope you have a fantastic day. -Tavius

Review
#1459242 Review #1459242 is a subjective opinion of poster.
Service
Aarons Leasing

Aarons in Oxford, Pennsylvania - My father Rodney Rice has a account

My father Rodney Rice has a account with Aaron's but is in intensive care in the car hospital. He won't be able to work anymore and has no income right now. He only has 3 months remaining on his contract is it any way you guys can forgive the balance for a disabled veteran. Please call me At 610 8003378
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Review
#1395670 Review #1395670 is a subjective opinion of poster.
Service
Aarons Leasing

Aarons - We got behind on are lease

My friend had a heart attack and they call him about mine we always bought from arrons tgey told him what i owe on i pay my bi he pay his that nobody busdiness what u buy he said when he get it pay at tge lancaster sc stiorehthrought u wi lose a good custumer
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Review
#1124343 Review #1124343 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Problems with payment

Aarons in Atlanta, Georgia - The day your lease is do they calling 9oclock or 10 Li

3.7
Details
Then they charge u for. In home visit fee 10.00 which they never been to your house.Because i have Cameras at my house.Never once they been tgere only to bring merchadice.I be late just because there doing that
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Review
#1123427 Review #1123427 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Problems with payment
2.8
Details
I have several accounts at Aarons. One for a cell phone and three for furniture. Let's start off when I got the furniture in august of this year at the Edison, Nj location. 1st off the delivery was made to my OLD address instead of my NEW address. Ok. Honest mistake I...
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1 comment
LuckyDogCares
#1385805

Hello,

Thank you for bringing this to our attention. We would love to look ore into this and see if there is something can be done.

Can you please send an email to myexperience@aarons.com and include your first and last name, store info, your phone number and zip code.

Thank you,

Kala

Review
#1119153 Review #1119153 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Problems with payment
1.0
Details
I have been an Aarons customer for almost two years. I go in every month and use my debit card to pay my account. I just found out that they have taken it on themselves to charge my debit card for a payment on my account without my authorization and the day BEFORE my...
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2 comments
LuckyDogCares
#1376007

Hello,

Thank you for bringing this to our attention. Please email us at myexperiecne@aarons.com and include your name, number, email address and store info so we can look more into this for you.

Thank you,

Kala

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Review
#1110017 Review #1110017 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Criminal practices
Preferred solution
Price reduction

Aarons - Leasing Review from Lincoln Park, Michigan

Fairmont aarons in fairmont wv is a joke the people that works there are rude and nasty the stuff is cheap they will not fix anything whenit breaks and you are still leasing it. Dont rent from go to rent a center
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1 comment
LuckyDogCares
#1109019

Hello,

Sorry to hear about your experience with your local store and the merchandise you leased. If you could please email us at response@aarons.com with the name that was on the account and best contact number for you.

We would like to have a member of upper management reach out to you about your concerns.

Thank You,

Tavius

Review
#786738 Review #786738 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Poor customer service

Aarons - Leasing Review from Miami, Florida

1.0
Details
i have had the worse with Aaron's in hiram leasing a refrigerator n have had so many problems n they going to say what they can do for me is a get a bigger one but my payments go up. so they bring a loaner n sent the one i am renting off. the loaner they send worse then the one i am renting linking water having to mop up water everyday. loss my food it was not getting cold. but they did nothing all of a suddenly oh ur refrigerator is back we will bring it. the refrigerator comes back to my house with dead roaches n roaches coming up out of it n u call no return call. the only call i get os when its payment time n i tell them i cant pay for this. i mean this is the worse store. thinking i will buy this mess from them if i had experience all this that mean i will be buying a lemon. they put *** in my wall loss my food n roaches i hate bugs n u call n tell me we will give u a month free. i am thinking about talking to a lawyer on this bc i am the customer n being treated like this. i work hard for my money n not going to pay for a lemon. had a finance guy name Nick talk to me like i dont care if ur refrigerator dont work u need to pay very nasty so i went in the store stood there for a hour bc he was scared to come out the office. worse experience i have had i will never get anything from this store in hiram again probably no Aaron's. i have rented from them years ago paid off early n never had this til now. they got the right person this time. i have my pics of the roaches the water n the hole.
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1 comment
LuckyDogCares
#1073563

Hello,

I am so sorry to hear about your Frig. We take these issues very seriously and greatly appreciate your business.

Can you please email us details to response@aarons.com.

In addition, the primary name on the account, store name, zip code and best number to reach you at. We want to forward this issue to upper management so we can get this resolved for you!

Thank you,

Kala

Review
#743609 Review #743609 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Poor customer service

Contact Aarons Customer Service

Website:
www.aarons.com
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

Aarons Reviews

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Aarons reviews
I've been leasing items through my local Aarons for 6 years. I've gotten living room sets, a bedroom set, tv, entertainment center, washer and dryer and computer. I like their customer service. They've always been very friendly with me and if I need a few days more to...
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1 comment
LuckyDogCares
#962984

Dear Anonymous,

Thank you for your review and for bringing this to my attention. I would be happy to further assist you and resolve your concerns with your dryer. Could you please email me at Response@aarons.com with details including your first and last name and the best number to reach you?

I look forward to hearing from you.

Jessica

Review
#610315 Review #610315 is a subjective opinion of poster.
Service
Aarons Leasing
Reason of review
Damaged or defective