Product: Aarons Furniture Leasing Clear all filters (23 of 23 reviews match)
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I usually wouldn't write a complaint but how I was talked to today left me no choice ...On yesterday about 6:15 I received a call because my account is 3 days passed due and I informed the young lady on the phone that I'll be making a payment next week so today about...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Can you please email us at myexperince@aarons.com with your contact info, store info so we look more into this!We look forward to hearing from you!Thank you,Kala

1.0
Product
Aarons Furniture Leasing
I liked
  • Delivery guys were cool
I didn't like
  • Rude customer service
  • Rude employees
#1089384
I have been an Aaron's customer for years, I moved in January among my rentals was a bed with Bedbugs.Having never seen them before I thought I was allergic to my detergent. I informed Brittany of my situation and she promised to contact Corporate and they would give...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this issue to our attention.This is very unfortuante.We would love to help resolve this issue. We greatly appreciate your business and value you a...

Product
Aarons Furniture Leasing
#1077106
Wooster Aarons, are very Rude to customers. When you try too ask questions about payments or what you are renting. They hang up on the customer. I had a supervisor hang up on me when I ask them too pick up the furniture I was renting. Also, they bring used items and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this issue to our attention.This is very unfortuante.We would love to help resolve this issue. We greatly appreciate your business and value you a...

Anonymous
Smitty

Rather than call asking endless questions, you should simply have obtained a copy of the rental agreement and read it carefully.Anything and everything discussed via telephone...

1.8
Product
Aarons Furniture Leasing
#1070401

Aarons - Aaron's is a rip off

#1099239
1.2
Details
I have purchased my furniture and TV in 2015 on a 24 month agreement. However, when I made my final payment, The General manager in the Smithfield NC store told me I had 14 more months to go until my bill is paid off. Remind you I already paid over 6,000 dollars for my furniture for the past 2 years. Ridiculous!!!
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Aarons - Wrongful charges and complete disregard to customer service

#1041638
1.0
Details
I asked them to pick up the furniture several times and then never came. Also they want to charge me 322 something dollars for one month and it's only supposed to be a hundred and something dollars. I'm very disgusted and I don't think that I owe any of that right now later or before so I would like to contact somebody higher than the delivery man to speak to somebody at Aaron's.
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But if your company is unaware please don't slander there name you can be sued. And one the furniture that people rent to own is used furniture not new. The furniture belong to someone else that you guys didn't take the time to clean. Fortunately the *** was giving...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention.We want to help as much possible.Can you please email us at myexperience@aarons.com with a good contact number, email addres...

1.0
Product
Aarons Furniture Leasing
#1054168
Aarons - Furniture Leasing Review
Aarons - Furniture Leasing Review
Aarons - Furniture Leasing Review
Have not received merchandise for 3 weeks going on a month.Still no mattress orBox Spring, also dresser was damaged during delay very. Manager promised to order a new one have not received it yet very poor customer service A whole month paid for matters set and have...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am sorry to hear this. We want to help resolve these issues. Can you please email us at response@aarons.com with your account info so we can look into this for you.Tha...

2.2
Product
Aarons Furniture Leasing
#1038899
The furniture I received I did not know the pillows on the side zip off. I do not like this at all, I've contacted Aaron's on Atlantic in brooklyn. I was told someone would come out and fix it and show me how to put them back on. I was ready to change the furniture...
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Anonymous
1***edoffmommy

Good luck getting them to assist you...cuz they're complete***holes

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We value our customers and want to help as much as possible. Can you please email us at response@aarons.com with your account info and phone number and we will and see i...

1.0
Product
Aarons Furniture Leasing
#1038247
Our furniture arrived damaged and then they said they could not replace or fix some of the damage. Discounts were applied where applicable. Then a few months later they went out of business, no notice etc. Finally several months later they make contact, we agree on a...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention and we apoligze on behalf of the store for your experience. We want to help resolve your issues and make upper management aw...

1.3
Product
Aarons Furniture Leasing
#1030077
So me and my husband had a bed set and couch from aarons. We could no longer afford payment for both and were going to give the couch back and keep the bed set because it was almost paid off. Well the person at aarons told us he would combine the 2 together and we...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would love to look into this for you and see exactly what is going in. Can you please email us at myexperience@aarons.co...

1.0
Product
Aarons Furniture Leasing
#1029746
they banged on my door for 3 *** hrs!!!!! And woke up the 3rd and first floor 8am...they call non stop..tried telling me that my car was there and it was notttttt!!!! Theyre horrible...just go on craigslist and get your stuff cuz aarons aint worth it.i dont know if i...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention, this is ver serious and we want to help get this resolved A.S.A.P.! We can be reached at myexperience@aarons.com, include y...

Anonymous
Anonymous

Although I do not condone being a month late, what Aaron's has done is illegal and dangerous. Call the Police immediately !

1.6
Product
Aarons Furniture Leasing
#1027619
Aaron's is a *** whole literally a place where people go to waste houndreds of earned dollars on items that cost 5-10x the actual amount it really cost for example I walk in Aaron's I got straight to the pc section a computer that cost 300$ well they make you pay 80$+...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Wow, I am sorry you feel this way and hope there is something we can do to resolve the issue. We value our customers and try our best to get every sitution resolved the ...

1.0
Product
Aarons Furniture Leasing
#1026811