Product: Aarons Furniture Leasing Clear all filters (46 of 46 reviews match)
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Aarons in Wichita, Kansas - Excellent

5.0
Details
Aaron s is a grear company. I have been doing business with them since Febuary 2014. Still doing business. Happy
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Review
#1711786 Review #1711786 is a subjective opinion of poster.
Service
Aarons Furniture Leasing

Aarons in District 1, Maryland - Two employees deserve a raise

4.9
Details
Everything was fine. Mel and E . that is their nicknames. They work at The Aaron s. Registerstown Md. They did a great job.
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1 comment
LuckyDogCares
#1779292

Hi, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the service that you received and look forward to working with you again. -Tavius

Review
#1707155 Review #1707155 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Delivery guys were cool
Reason of review
On time delivery
Tags
  • lease to own
2.1
Details

Update by user Sep 21

Almost 2 years

Original review posted by user Sep 21

Paid on a bed for almost years was financially strapped for the 2nd to last payment emailed several times no response..unfortunately..to avoid legal action i had to return it not on there words but mine figured if they said nothing then i guess ill return...
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1 comment
LuckyDogCares
#1765537

Hi, We are sorry to hear that you ended up returning your merchandise. There’s no refund for any payments already made, however if you decide to resume your lease, you’ll pick up right where you left off.

Thank you for being a valued customer. -Tavius

Review
#1659879 Review #1659879 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Cons
  • I did not like being lied to
  • Really spendy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1500
Preferred solution
Full refund
Tags
  • lied
2.0
Details
I was denied service due too the fact he said i was late on payments at a previous store and my order could not be delivered for that reason but i don't owe anying money
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1 comment
LuckyDogCares
#1728214

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

We would like the opportunity to see if we can help in this matter. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

We would like to have someone reach out to you from our Divisional Management Team. Thanks, Tavius

Review
#1592288 Review #1592288 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Original staff
Cons
  • Cant trust the gm
Reason of review
Problems with payment
Loss
$4
Preferred solution
Deliver product or service ordered
1.0
Details
I am in Irving Texas My account is in Irving. I have paid on my bedroom suite for 2 years this past June.. I was told my last payment was in June.. I have over paid plus my late charges.. They sometimes came to my resident and collected with no receipt book and I still...
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1 comment
LuckyDogCares
#1557924

Hi Connie, We have filed an issue regarding your concerns with your local store. Our Divisional Management Team will contact you within 48 business hours to assist you further.

Thank you for your patience. -Tavius

Review
#1326645 Review #1326645 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Pros
  • Original staff and service
Cons
  • Being scammed and lied to
  • Cheating you out of money
Reason of review
Problems with payment
We have been trying to tell them we dont have the full amount of payment after trying to explain that i get paid and will have the payment in full. They keep calling ebery day. Im not making a trip to sioux falls for a few dollars then make another trip for the rest...
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1 comment
Anonymous
#1526565

Hello, In order to request a payment arrangement you will need to speak with the store manager. We greatly appreciate our customers and happy to help resolve any issues you may be having with the store.

Can you please email us myexperience@aarons.com and include your first and last name, phone number and zip code. -Kala

Review
#1308877 Review #1308877 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Reason of review
Problems with payment
1.5
Details
They leased us a used bedroom set that was infected with bedbugs we contacted thwm about it ans they blamed the bedbugs on us we had a pest control company comw out nowhwre else in houae except our bedroom
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1 comment
LuckyDogCares
#1505739

Hello, Thank you for bringing this to our attention and we are sorry to hear about this. Please email us at myexperience@aarons.com with your local store, primary name on your lease agreement, your email address and the best contact number to reach you.

We would like to look into this matter further. Thanks, Tavius

Review
#1278953 Review #1278953 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Reason of review
Bad quality
1.5
Details
So i had a $700 credit from last year decided i wanted some new furniture the only way to use the credit is to get pre leased so i did that first month payment 129.00 second month 146.00 how in the *** is preleased furniture more then new im extremly irritated and...
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1 comment
LuckyDogCares
#1484281

Hello,We’re very sorry to hear that you had a negative experience at Aaron's. We'd appreciate the opportunity to learn what happened & hopefully make things right.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

Look forward to hearing from you soon. -Tavius

Review
#1258164 Review #1258164 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Reason of review
Problems with payment
2.0
Details
This happened last year we aruged with the store on stage rd about the situation we told them too come get the furniture they refused but continued too harrass us about payment onthe infested bedroom.
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3 comments
LuckyDogCares
#1456505

Hello, Please email us at myexperience@aarons.com with further details of your experience. Be sure to include your name, best contact number, and store location.

We would like the opportunity to see if we can help in this matter and have someone reach out to you from upper management. Thanks, Tavius

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Review
#1224457 Review #1224457 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Reason of review
Problems with payment

Contact Aarons Customer Service

Website:
www.aarons.com
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

Aarons Reviews

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  5. 33 reviews
Aarons reviews
Dante was there delivering my furniture. The mattress has a stain. The bedside table also has a chip on the bottom store. Also to add to my horrible experience, they did not attach my headboard. I called Aaron's twice. I was told the manager would contact me. He never...
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1 comment
Anonymous
#1453987

Hello,Thank you so much for sharing. We appreciate your business and value you as a customer.

We would love to look more into this and address your issues and concerns.

Please send an email to myexperience@aarons.com and iclude your first and last name, phone number and zip code. We look forward to hearing from you!Thank you,Kala

Review
#1203855 Review #1203855 is a subjective opinion of poster.
Service
Aarons Furniture Leasing
Reason of review
Return, Exchange or Cancellation Policy