Product: Aarons Delivery Service Clear all filters (40 of 40 reviews match)
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Furniture Not Delivered TWICE! I was not Notified of the Change!! And Still At 8:45 No Delivery!!.
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Oh No!! Please email us or give us a call at 1-800-950-7368 so we can look more into this for you. The email we can be reached at is myexperience@aarons.com, please incl...

Anonymous
Lola Anthony-Reece

I'm going through the same thing now as we speak & NOTHING is being done!!!! Management is horrible so I see why the regular staff customer service is even worse! I don't see ...

Product
Aarons Delivery Service
#1134697

Resolved

Bought a washer and dryer last Friday, was called monday and offered delivery that same day or friday. I chose friday, was told it would be delivered before noon. I had to take all day off, waited no delivery, called the store at 12:30 the lady who answered knew who i...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortunate. I would suggest giving the store a call back to see if the store is still delivering items today. If you still do not get anywhere with deliver...

1.0
Product
Aarons Delivery Service
#1098255
One week later they came back to deliver washer and dryer to vacated tenant. Notified them once again they had moved, delivery driver sat in driveway called x-tenant and made delivery to new address. Now one month later they return to my property because of missed...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We need to look more into this. can you send an email to myexperience@aarons.com and include the store info and zip code an...

2.2
Product
Aarons Delivery Service
#1095265

Aarons - They damaged my new furniture on delivery. Also my apt door

#1146814
I notified aarons and waited 2 months for Courtney to come out and investigate and pay for the damage to door. Now new ppl are there and it's crazier. I just want to get back on with my business with Aarons in a fair way.
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Aarons - Getting the wrong bed

#1146550
We wanted a qeen size bed but they delivered a full size and the manager said it's a qeen size bed i don't think so these people who works for Aaron in lansing Michigan should find other job's because they don't know ***
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Aarons - Aggravated

#1113811
1.0
Details
I order mattresses that was supposed to be delivered at 3pm and here it is 8 pm and i have not gotten anything
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons - Very unprofessional

#1097486
1.0
Details
I was supposed to have a bed delivered today Wednesday September 6 2017 between 5-8 I called an they were closed they're were not professional and forget to give my license back
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I ordered a washer that took three weeks to receive even though i was told one week. Then double my payment was taken out of my account. I explained to the guy that i did not want auto pay yet apparently that is exactly how they set it up. When i called to inquire why...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante. So sorry to hear about your poor custoemr service. We greatly apprciate your business and value you as a customer. We would love to look more i...

1.8
Product
Aarons Delivery Service
#1080242
As a new client with Aarons I need to voice my current extreme disappointment and my anger. The first time we were expecting a delivery from Aarons we had not heard from or received any communication regarding our delivery. I left the apartment to go downstairs in the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention.We want to help as much possible.Can you please email us at myexperience@aarons.com with a good contact number, email addres...

Product
Aarons Delivery Service
#1055974
I ordered a king sized mattress they had problems with there wear house getting the mattress in I was ok with this. I asked about there delivery and they told me that as long as anyone the age of 18 or older was there it would be ok they never told me about a contract...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am sorry to hear that you feel that way. We greatly appreciate and value our customers. We would love to look more into this situation and see if there is something el...

1.3
Product
Aarons Delivery Service
#1012935
I leased a air condition this morning 10est one of the first customers in the storebwas told it would be delivered between 12 and 3 and i would be gettiñg a call 45:min before arrival its after three no call and i live about five minutes from aaron Really i am having...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We greatly appreciate your business and value you as a customer. Can you please email us at response@aarons.com with the primary name on the account, store name, zip cod...

Product
Aarons Delivery Service
#859901
Had appointment with Melissa for a while now for furniture to be delivered Friday 9 11, called to confirm my delivery, and spoke with Taylor, who informed me that we aren't getting our delivery,because her notes weren't clear,and he didn't see where we paid. Our kids...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Thank you for bringing this to our attention. Can you please email us at response@aarons.com with the primary name on the account, local store name and best number to conta...

Product
Aarons Delivery Service
#698240
My local Aaron's always gives a delivery/pick-up 'window' of several hours but can NEVER seem to arrive within that window. Three months ago they picked up my dryer for repair and were 45 minutes late doing that, now they were supposed to be here to finally return it...
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Anonymous
Anonymous

Aarons in Piqua is the worst place to rent from!!! Period!!!! Beware of this fat guy that works there you can't miss him. Lmao

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear Anonymous,Thanks for bringing this to my attention and I'm sorry to hear about your delivery and repair experience. I'd be happy to help look into this. At your earliest ...

1.9
Product
Aarons Delivery Service
I didn't like
  • Do not delivery on time
  • Leave mess at delivery or pick up
  • Outright lied
#631871
I have been waiting for 20 days for my new couch to be delivered, staying home all day because they keep saying they will be here from 9am-9pm....everyday my delivery doesn't come because they keep giving me *** excuses...this is the store in ozone park, ny...the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Dear Anonymous, Thank you for your comment. I'm very sorry your couch has not been delivered to you in a timely manner, the negative service you received from your local Aar...

Product
Aarons Delivery Service
#434040