Product: Aarons Delivery Service Clear all filters (42 of 42 reviews match)
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Aarons - Bad delivery’s service

I ordered a washer and dryer set and they told me that it will be delivered on March 5 2018 between 3-7pm then we called them at 5:30pm and they said it will be around 6-8pm and then we called them again at 8:10pm and they said the driver was not answering the phone and that they will try to get ahold of them to call me and no call and now it is 11:40pm and still nothing!!!!!
2.0
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Staff
Product
Aarons Delivery Service
#1203724
Aarons - NOT GOOD AT ALL
I WAS BUYING A REFRIFARETER FROM AARONS IN MEXIA TEXAS IT WENT OUT IN DEC.2017 THEY PICKED IT UP AND BROUGHT ME ONE TO USE THEN THEY BROUGHT ME THE ONE BACK AND SAID THAT IT WAS FIXED BUT IT WAS NOT I LOST 9 BOTTLES OF INSLIN IT WILL COST ME $1.986.90 TO GET IT I HAVE...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi Helen,We see that you filed an issue previously and wanted to check to see if your issue was resolved. Please send us an email to myexperience@aarons.com to share your feed...

Anonymous
Anonymous

You aren't going to get a call by posting here. Why don't you just pick up the phone and call them?

1.0
Mexia, Texas
Product
Aarons Delivery Service
#1194464
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Aarons - They damaged my new furniture on delivery. Also my apt door

I notified aarons and waited 2 months for Courtney to come out and investigate and pay for the damage to door. Now new ppl are there and it's crazier. I just want to get back on with my business with Aarons in a fair way.
Product
Aarons Delivery Service
#1146814
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Aarons - Getting the wrong bed

We wanted a qeen size bed but they delivered a full size and the manager said it's a qeen size bed i don't think so these people who works for Aaron in lansing Michigan should find other job's because they don't know ***
Product
Aarons Delivery Service
#1146550

Furniture Not Delivered TWICE! I was not Notified of the Change!! And Still At 8:45 No Delivery!!.
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Oh No!! Please email us or give us a call at 1-800-950-7368 so we can look more into this for you. The email we can be reached at is myexperience@aarons.com, please incl...

Anonymous
Lola Anthony-Reece

I'm going through the same thing now as we speak & NOTHING is being done!!!! Management is horrible so I see why the regular staff customer service is even worse! I don't see ...

Product
Aarons Delivery Service
#1134697
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Aarons - Aggravated

I order mattresses that was supposed to be delivered at 3pm and here it is 8 pm and i have not gotten anything
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
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Product
Aarons Delivery Service
#1113811

Resolved

Bought a washer and dryer last Friday, was called monday and offered delivery that same day or friday. I chose friday, was told it would be delivered before noon. I had to take all day off, waited no delivery, called the store at 12:30 the lady who answered knew who i...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortunate. I would suggest giving the store a call back to see if the store is still delivering items today. If you still do not get anywhere with deliver...

1.0
Product
Aarons Delivery Service
#1098255
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Aarons - Very unprofessional

I was supposed to have a bed delivered today Wednesday September 6 2017 between 5-8 I called an they were closed they're were not professional and forget to give my license back
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Aarons Delivery Service
#1097486
One week later they came back to deliver washer and dryer to vacated tenant. Notified them once again they had moved, delivery driver sat in driveway called x-tenant and made delivery to new address. Now one month later they return to my property because of missed...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We need to look more into this. can you send an email to myexperience@aarons.com and include the store info and zip code an...

2.2
Product
Aarons Delivery Service
#1095265
I ordered a washer that took three weeks to receive even though i was told one week. Then double my payment was taken out of my account. I explained to the guy that i did not want auto pay yet apparently that is exactly how they set it up. When i called to inquire why...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante. So sorry to hear about your poor custoemr service. We greatly apprciate your business and value you as a customer. We would love to look more i...

1.8
Product
Aarons Delivery Service
#1080242