Product: Aarons Delivery Service Clear all filters (59 of 59 reviews match)
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1.0
Details
So long story short aarons jeffersonville Indiana delivery men were extremely hostile, racist and sexist. They damaged our home in Several places during delivery and installation of items. When confronted they became hostile. Tomorrow the store us sending a associate...
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3 comments
Anonymous
#1753507

Story doesn't add up. You said water leaked all over your house without you knowing it until the floor fell thru in the bathroom.

How in the world did you not notice water leaking"all over your house" for several weeks? Too many things don't add up with this story.

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Review
#1654843 Review #1654843 is a subjective opinion of poster.
Service
Aarons Delivery Service
Cons
  • Delivery team was racist towards white people
  • Manager is a liar
  • Store management
Reason of review
Damaged items and our home horrible customer service
Loss
$20000
Preferred solution
I want paid for the damages they done,the emotional distress they put us thru and an apology
Tags
  • worst company
  • Harassment
  • Disgusting Service
2.2
Details
This email is for the CEO of Aaron’s. I am writing this email today because my experience at Aarons at store C0040 were always wonderful never had a problem or an issue from months and months then I had a delivery done on 9/9/2019 everything was going fine until they...
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2 comments
Anonymous
#1749917

Aaron's came through on their end after everything done and said I am satisfied

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Review
#1654564 Review #1654564 is a subjective opinion of poster.
Service
Aarons Delivery Service
Pros
  • Great general manager and regional manager
Reason of review
Theft in my home on delivery day
Loss
$750
Preferred solution
I want my bedroom set for free
Tags
  • woodhaven furniture
1.0
Details
Place to order and the lady knew that I was ordering it electric she called and verified it several times but a gas was delivered. Once I stated I didn't want the gas if he came and all out problem I was pretty much called a liar and they said they did not make a...
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1 comment
LuckyDogCares
#1749852

Hi, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience.

Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? We would like to have someone reach out to you from our Divisional Management Team.

Please include in the email where you left your review and the reference number from your review. Thanks, Tavius

Review
#1646314 Review #1646314 is a subjective opinion of poster.
Service
Aarons Delivery Service
Pros
  • Rent to own option
  • Easiest way to get products
Cons
  • Rude dont know how to talk to customers
  • Words that came out of the mouth of a managers mouth
  • Store management
Reason of review
Poor customer service and problem with delivery
Preferred solution
Let the company propose a solution
3.3
Details
My wife ordered a 75inch tv. From the Springfield mass. The one on Boston Rd. They said they would deliver between 1pm and 7pm. Waited all day. For them to show up. And waited till now. Do not get anything from there. Get the thing from Wal-Mart
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1 comment
LuckyDogCares
#1731511

Hi, Thank you for sharing your experience with us. We are sorry to hear that you did not receive the service that you deserve from your local store and this is not the experience we want customers to have.

We will forward your concerns to our Divisional Management Team. -Tavius

Review
#1596997 Review #1596997 is a subjective opinion of poster.
Service
Aarons Delivery Service
Pros
  • Some of the store salesmen
Cons
  • Being mislead
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • imcompetent
2.1
Details
I ordered a whole bedroom set online. I called 2 weeks after ordering and was told when it would arrive. That day came and I called again and was told it would be delivered Friday after 4. Friday at 4:35 the manager of the Round Rock store, Josh called me and said that...
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Review
#1518210 Review #1518210 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Order processing issue
2.2
Details
Horrible delivery. They dropped my washer down the stairs. Oh, and it so happened to be the totally wrong set. I had to help carry a very heavy front load washer (damaged) back up the stairs because other delivery teammate could not. This is after they screwed up my...
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1 comment
LuckyDogCares
#1631691

Hi, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience.

Our goal is to provide the best customer service experience and to hear you received less than that is saddening. We would like the opportunity to see if we can help in this matter. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number? Look forward to hearing from you!

Please include where you left your review in the email. Thanks -Tavius

Review
#1444094 Review #1444094 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Problem with delivery
4.0
Details
I put in a order for a bed and frame for my daughter and a bedroom set with mattress for myself on December 29, 2018 took my card info gave me a delivery date for thurs jan rd 2019. I get a call thurs morning saying they are having trouble approving the order i put in....
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1 comment
LuckyDogCares
#1631698

Hi, Thank you for sharing your experience with us. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number?

We would like to look into this matter further. Thank you.

-Tavius P.S. Please include in the email where you left your review.

Review
#1439581 Review #1439581 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Order processing issue
1.7
Details
Please call me 6313383041. Un professional service
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1 comment
LuckyDogCares
#1621656

Hi, We would like to hear more about your experience with Aaron's. Please email us at myexperience@aarons.com with details of your experience.

Be sure to include the primary name on your lease, the local store that you work with, your email address and your best contact number.

We will have a member of our Divisional Management Team reach out to you for further assistance. -Tavius

Review
#1433801 Review #1433801 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Order processing issue
1.3
Details
Delivery promised by 6 pm and they were late, no phone call from them or anything. Reschedule, only to have manager call me and tell me my item would be on the way within 30 minutes. 1 hour and 45 minutes later, items still not delivered. I only live 15 minutes from...
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1 comment
LuckyDogCares
#1618500

Hello, Thank you for sharing your experience with us. We are sorry to hear that you did not receive the service that you deserve from your local store and we will forward your concerns to our Divisional Management team.

Please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number. -Tavius

Review
#1421445 Review #1421445 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Order processing issue

Contact Aarons Customer Service

Website:
www.aarons.com
Mailing Address:
400 Galleria Pkwy, SE, Suite 300
Atlanta, Georgia 30339
United States
Phone:
(800) 950-7368
All Aarons Contacts

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Aarons in Forrest City, Arkansas - Horrible

1.0
Details
The store in arkadelphia arkansas advertises the $1 to get you started on anything in the store and i want a Playstation 4 without the Virtual reality and they said they would order it two weeks ago and they still dont have one after two delivery trucks came and gone
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Review
#1418355 Review #1418355 is a subjective opinion of poster.
Service
Aarons Delivery Service
Reason of review
Order processing issue