I have been a LONG time customer of Aaron's!!! The management at the Ridgeland MS store is a JOKE!
I have NEVER had to deal with someone like him! He flat out lied to me and when I called him on it basically made it OUR fault changing the whole story! I was planning on getting a living room and bedroom outfit and I was told I could not at that time ......nothing to do with my lease agreement.....but that I was in default with another Aaron's! My husband had passed away and I had to Return what I had at that time because I could not afford it, knowing that I could get it back at any time when I was financially able!!!!!
I am still getting emails from THIS store saying I am pass due on payment......how can I be pass due when I NEVER rented anything! Sadly I think it is time for me to change companies because I thought rule of thumb was to keep customers happy....especially with people who have had faith in this company for years!
Product or Service Mentioned: Aarons Customer Care.
Reason of review: Poor customer service.