Product: Aarons Customer Care Clear all filters (0 of 134 reviews match)
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I have been with your company for decades,talked to kyle at glenolden store told him i could not make my payment this month,he asked if i had atleast 100.00 ,and i said i no...set it up for friday,but got called into work to work 3 doubles between friday and sunday,the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would like to have a member of upper management contact you about your concerns. Can you send an email to myexperience@a...

Product
Aarons Customer Care
#1255468
Well i rented a laptop with the program that if there is a hard ship ur covered for 4 months and yet i hit that hardship and was harrassed at work and home they called my cellphone 17 times in a row to where if there was an emergency i wouldnt be able to call for help...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We're sorry to hear about your experience with your local store and making your payment. Our guests’ experience is our top priority, & we appreciate you bringing this to...

1.0
Product
Aarons Customer Care
#1252830
I've been written with errands since August REI think September of 2017 I have a couch and a loveseat I'm on fixed income and explain that to the manager at that time he told me that anytime I would run into a problem money-wise paying my rentals that they would help I...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We're sorry to hear about your financial situation. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that ...

Product
Aarons Customer Care
#1242449
Looking in my windows when I wasn't home to answer door.alsonwhen I first got delivery Mike from *** store was making a delivery to a neighbor saw Anu haulntruck in my driveway and came up and questioned me and wanted to know if was moving wat gall
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to hear more about your experience with your local store. Please email us at myexperience@aarons.com with further details of your experience. Be sure to in...

Product
Aarons Customer Care
#1240900
We went in there around 12:30 pm on April 16, 2018, and was looking into getting some more products from them and recently just purchased a recliner and chaise lounge from them. We are having an issue with our recliner so we went in to see if it could be fixed. As well...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We appreciate you bringing this to our attention. We would like to investigate this matter further. Can you please send us an email to myexperience@aarons.com and please...

1.5
Product
Aarons Customer Care
I didn't like
  • That they change your lease without notifying you
  • Poor customer service
#1234737
I told the macon store on log cabin dr to pickup a washer and dryer for me i want to return it and my name be clear of charnges
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,If you have any questions regarding pick up of your merchandise, please contact customer service at 1-800-950-7368 for further assistance or you can send an email to myexpe...

Product
Aarons Customer Care
#1233022
Absolutely nothing they keep harassing about me paying them and still won't return my calls that I made to corporate.
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Can you please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your bes...

1.2
Product
Aarons Customer Care
#1229459
Aarons took 5 dollars off my card and inwas never sent the bedroom set. I called to cancel yhere was no cancelation they still took the money . now im trying to buy a laptop and i cant get it because they say i already ordered the passed 90 days but my furniture was...
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Anonymous
Anonymous

Hello,Thank you for sharing. We can look into that $5 being refunded and assist with completing a new online order as well. In order to assist we need for you to send an email...

1.0
Product
Aarons Customer Care
#1218596
Spoke with store manager about my account and set up auto pay and it was not taken out so the account manager at the store took it upon her self to send someone To my house.
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Anonymous
Anonymous

Hello,We would love to hear more about the issue you are having. We to address them and have them resolved! We need you to send an email to myexperience@aarons.com and include...

2.3
Product
Aarons Customer Care
#1217953
I tried to return a bedroom set and couch. Called them and got the run around finally they came out started to load up the bed frame in the rain,came back to the door and said they cant take it back and left leaving my wood bed frame out in the rain and broke it. It...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

We appreciate you bringing this to our attention. We are sorry to hear of your negative experience. We would like the opportunity to see if we can help in this matter. Can you...

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

We’re very sorry to hear that you had a negative experience at Aaron's. Please email us at myexperience@aarons.com with your name, best contact number, and store location. We ...

Product
Aarons Customer Care
#1216351