Product: Aarons Customer Care Clear all filters (0 of 144 reviews match)
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11 years ago i got a tv from them and it messed up and they would not come get it are get me anew tv so it sat on my porch for 2 years and now i cant get nothing from there any more all cause of theh would not come get it it was there falt and ever one there working...
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Aarons Customer Care
#1420430
Getting several calls from several different state numbers. California, south Carolina, ohio,Nebraska ect claiming to be corporate office. Corporate office is in Atlanta ga..... they are using false numbers to call several times a day. AFTER I MADE ARRANGEMENTS FOR...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, Thank you for sharing details of your experience. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you w...

1.0
Product
Aarons Customer Care
#1404018
She was nice I hope my problem get resolved
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, Thank you for sharing your feedback. Please feel free to contact our customer service department at 1-800-950-7368 if you have any further concerns. We want to thank you f...

4.0
Product
Aarons Customer Care
#1403995
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Aarons - Aaron's in Merrillville, in

Ok i called them and told them i was making a payments on the 15th so why do you have to keep calling me or bang on my door when i already told you that it would be paid on the 15th then had the nerve to tell me you don't care you going to keep calling everyday you can not run business like that sorry
1.4
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Aarons Customer Care
#1396686
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Aarons - Harassment about due date

They're trying to make me pay late fees for their error. I said make my payment due on the 15th and they're trying to tell me another story. I know what I told the employee that day. I'm ready to go back to a competitor
3.4
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Advertised vs Delivered
Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
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Aarons Customer Care
#1396593
Walked into store and told them i wanted to make a payment on Sept 1 2018. The man behind the counter told me that he will not accept any more payments from me and walked away. Made me feel really bad, like i was less than and my money wasn't good or something. Walked...
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Anonymous
Just wonderin

So how behind on your payment were you? How much contact did you have with them in between? They refused your payment for a reason, are we missing half of the story here?

Anonymous
Anonymous

Something is missing from this tale of woe.

Product
Aarons Customer Care
#1346284
On more than one occasion someone has called from the essex location i give them a payment date if im late anf they will say things like borrow money from someone if you cant pay or they will take thr payment date you give and have a different employee call you the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing. This is very unfortuante. Formal complaints can be sent to myexperience@aarons.com. Please include first and last name, phone number and zip code ...

Product
Aarons Customer Care
#1268429
My mom leased a bedroom set through Aarons..and it has been downhill ever since they got there down payment specifically the Manager at the store..i ask her could she give me a time window for my mothers delivery note they had given her an initial window of 11 to 2 she...
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Anonymous
Anonymous

Hello,We are sorry to hear of your negative experience and we appreciate you bringing this to our attention. Can you send an email to myexperience@aarons.com that includes the...

Product
Aarons Customer Care
#1262704
I have dryer not working... Reported may 8 nothing done yet but called for payment and I made it but still no results... Dryer still broken no loaner or replacement
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We are sorry to hear about your concerns with your dryer and would like to assist in getting this matter resolved. Can you send an email to myexperience@aarons.com that ...

1.0
Bastrop,Louisiana
Product
Aarons Customer Care
#1256781
I have been with your company for decades,talked to kyle at glenolden store told him i could not make my payment this month,he asked if i had atleast 100.00 ,and i said i no...set it up for friday,but got called into work to work 3 doubles between friday and sunday,the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would like to have a member of upper management contact you about your concerns. Can you send an email to myexperience@a...

Product
Aarons Customer Care
#1255468