Product: Aarons Customer Care Clear all filters (122 of 122 reviews match)
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Absolutely nothing they keep harassing about me paying them and still won't return my calls that I made to corporate.
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Can you please send us an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your bes...

1.2
Product
Aarons Customer Care
#1229459
Took 2 payments hasnt refunded after being repeatedly ask and told they would do so
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Can you please send an email to myexperience@aarons.com and please include the primary name on your lease, the local store that you work with, your email address and your b...

3.8
Forest, Mississippi
Product
Aarons Customer Care
#1206475
I live in butte,mt and I wanted to do a survey regarding employee's and their service to me. This survey was sent to me via email. And I can't retrieve it. This survey is important to Tammy and Shannon. I like them both and want to show my appreciation.. I want to say...
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Anonymous
Anonymous

Hi,We appreciate the effort to show your appreciaton for the store! You can send a praise to myexperience@aarons.com and please incldue the strore info, phone number and zip c...

4.8
Product
Aarons Customer Care
#1204502
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Stolen lawnmower from Aarons

I had a bad experience with aarons. They picked up my lawnmoweri paid for andb had ownership papers. Employee got upset because i returned a stove that was broken for three months. When i told then i was returning lawnmower employee said, " you sure you want to do that." I have a witness they took my craftmans riding lawnmower. Orangeburg Sc
Product
Aarons Customer Care
#1197679
The issue I’d been having was so frustrated.Upon calling the customer service rep (his name was Christian) listened, gave suggestions, was very professional and acted like he cared about my issue lol ... he was helpful, polite, courteous and gave a suggestion to me...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is awesome! So glad to hear that one of our reps were able to assist! Thank you for sharing!#Ownit,Kala

Anonymous
William

So, what is your complaint ?About what product ?How expensive ?No background at all.Smart Alec ( lol ) . ??

2.9
Product
Aarons Customer Care
#1193977
have been paying on my Aarons account for nearly a year now. I do admit I do forget to pay this bill and do need a reminder call from Aaron's. So this month my bill was due on 2/15/2018. I did not pay the bill, so I got a call at 10:48 am, no voicemail. I assumed the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,So sorry to hear that you feel this way and want to help adddress your issue and concerns. Can you please email us at myexperience@aarons.com and incldue your first and ...

1.0
Neosho, Missouri
Product
Aarons Customer Care
I didn't like
  • Called me one time and did not even leave a voicemail
  • Them calling my references because i was 4 days late on my bill
  • Horrible customer service
#1193667
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Aarons - Greay

Marlon was very helpful and he answered all my questions.
Product
Aarons Customer Care
#1193173
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Aarons is an awful place now because of this person

Very very bad customer service.
Product
Aarons Customer Care
#1193144
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Aarons - Awful customer service

Refused a payment and after speaking with me continued to call every contact to embarrass me. Never buying again from here. Im only half a month late
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
Warranty
Website
Product
Aarons Customer Care
#1183617
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Aarons - I'm speechless

These mf just left my house. Because i didnt answer the phone 1 time. Im beyond pissed! Ive been a faithful customer for over 2 yrs and this is how they treat their customer. I had a choice pay them or get my child meds....and it wasnt a hard decision. After I pay this *** off, Im NEVER doing business with them again. Im also going to spread the word on their *** poor collection attempt.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Aarons Customer Care
#1180447