Product: Aarons Customer Care Clear all filters (0 of 139 reviews match)
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Walked into store and told them i wanted to make a payment on Sept 1 2018. The man behind the counter told me that he will not accept any more payments from me and walked away. Made me feel really bad, like i was less than and my money wasn't good or something. Walked...
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Anonymous
Anonymous

Something is missing from this tale of woe.

LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi, Please email us at myexperience@aarons.com with details of your experience. Be sure to include the primary name on your lease, the local store that you work with, your ema...

Product
Aarons Customer Care
#1346284
On more than one occasion someone has called from the essex location i give them a payment date if im late anf they will say things like borrow money from someone if you cant pay or they will take thr payment date you give and have a different employee call you the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing. This is very unfortuante. Formal complaints can be sent to myexperience@aarons.com. Please include first and last name, phone number and zip code ...

Product
Aarons Customer Care
#1268429
My mom leased a bedroom set through Aarons..and it has been downhill ever since they got there down payment specifically the Manager at the store..i ask her could she give me a time window for my mothers delivery note they had given her an initial window of 11 to 2 she...
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Anonymous
Anonymous

Hello,We are sorry to hear of your negative experience and we appreciate you bringing this to our attention. Can you send an email to myexperience@aarons.com that includes the...

Product
Aarons Customer Care
#1262704
I have dryer not working... Reported may 8 nothing done yet but called for payment and I made it but still no results... Dryer still broken no loaner or replacement
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We are sorry to hear about your concerns with your dryer and would like to assist in getting this matter resolved. Can you send an email to myexperience@aarons.com that ...

1.0
Bastrop, Louisiana
Product
Aarons Customer Care
#1256781
I have been with your company for decades,talked to kyle at glenolden store told him i could not make my payment this month,he asked if i had atleast 100.00 ,and i said i no...set it up for friday,but got called into work to work 3 doubles between friday and sunday,the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would like to have a member of upper management contact you about your concerns. Can you send an email to myexperience@a...

Product
Aarons Customer Care
#1255468
Well i rented a laptop with the program that if there is a hard ship ur covered for 4 months and yet i hit that hardship and was harrassed at work and home they called my cellphone 17 times in a row to where if there was an emergency i wouldnt be able to call for help...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We're sorry to hear about your experience with your local store and making your payment. Our guests’ experience is our top priority, & we appreciate you bringing this to...

1.0
Product
Aarons Customer Care
#1252830
I've been written with errands since August REI think September of 2017 I have a couch and a loveseat I'm on fixed income and explain that to the manager at that time he told me that anytime I would run into a problem money-wise paying my rentals that they would help I...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, We're sorry to hear about your financial situation. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that ...

Product
Aarons Customer Care
#1242449
Looking in my windows when I wasn't home to answer door.alsonwhen I first got delivery Mike from *** store was making a delivery to a neighbor saw Anu haulntruck in my driveway and came up and questioned me and wanted to know if was moving wat gall
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to hear more about your experience with your local store. Please email us at myexperience@aarons.com with further details of your experience. Be sure to in...

Product
Aarons Customer Care
#1240900
We went in there around 12:30 pm on April 16, 2018, and was looking into getting some more products from them and recently just purchased a recliner and chaise lounge from them. We are having an issue with our recliner so we went in to see if it could be fixed. As well...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We appreciate you bringing this to our attention. We would like to investigate this matter further. Can you please send us an email to myexperience@aarons.com and please...

1.5
Product
Aarons Customer Care
I didn't like
  • That they change your lease without notifying you
  • Poor customer service
#1234737
I told the macon store on log cabin dr to pickup a washer and dryer for me i want to return it and my name be clear of charnges
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,If you have any questions regarding pick up of your merchandise, please contact customer service at 1-800-950-7368 for further assistance or you can send an email to myexpe...

Product
Aarons Customer Care
#1233022