Product: Aarons Customer Care Clear all filters (83 of 83 reviews match)
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I had surgery, spoke with them the day before, they stood at my door beating on it for 20 minutes.I had just taken some pain medicine and laid down. After my second belly surgery in two weeks I wasn’t getting up. They looked into my windows!!!! This was after 8 pm and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would love to look more into this. Can you please send an email to myexperiecne@aarons.com. Please include your first an...

1.2
Product
Aarons Customer Care
#1115712
I have a few items with Aaron’s and made an Instore payment around the 25th and a few days later around the 29th money was taken out of my account.I called and was told No extra money was taken out! I came into the store and showed them my bank statement and they said...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this for you. WE greatly appreciate your business. Can you please send an email to myexperiecne@aarons.com and include your first and las...

1.5
Product
Aarons Customer Care
#1111647
my experience at aaron's rental, was rememberal, i was greeded as i came in the front door.the mg.Victor Clark was very professional &pleasant.the sales, people at the store were as well pleasant&very very plasant.all & all my visit to the store at 3370 Kietzke ln, in...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am so happy to hear that your experience was great! We greatly apprciate your business and value you as a customer! Thank you,Kala

Product
Aarons Customer Care
#1098019

Aarons - Harassment

#1112609
I have been harassed by a employee in your san bernadino office named monica. I have talked to management and nithing is being resolved
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Aarons - I'm very upset

#1101361
1.0
Details
I have been a customer of Aaron's for about 3 months. I have made payments and have been in contact with them for each time I couldn't. My father just passed away I just buried him yesterday and they are constantly calling me. They have no regard for situations. If they do not stop I am going to contact a lawyer.
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Customer service
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Staff

Aarons - They need employees

#1097711
1.0
Details
Went to make a payment in there Nashua nh store never been treated or talk to the way I was today the two guys. Should not be in customer serives they sucked I don't know what happened to the other employees but you might want to get them back cause when I am finished paying on my table and stereo I will never rent from you again
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Aarons - Poor communication

#1093170
2.0
Details
Been trying to contact aarons past couple weeks either the person i need to speek with isnt there and the messgaes never get returned... bed was late from beginning they made it right but i cant resolve my issue i can only speak to someone unless they are getting a payment out of me... highly pissed off customer ready to return everythingggg!!!!.....
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Yesterday we contacted Aaron's in Floresville about a mower and they said they did not have any so they directed is to the store in Seguin and get an approval from the GM and the GM said yes yesterday and never heard from Aaron's in Floresville so I called today and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would love to look more into this. Can you please email us myexpereince@aarons.com with your first ane last name, store ...

1.0
Product
Aarons Customer Care
#1093897
Aarons - Unsatisfied
Aarons - Unsatisfied
Aarons - Unsatisfied
Aarons - Unsatisfied
Your Evanston Wyoming store is messing with my girlfriend (Monica Ann Miller) She got scammed and she let Jeff know and not to turn in check he did it anyway and got her in more trouble with bank then he told me that he'd work with her when I took care of bounced check...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would love to look more into this. Can you please email us myexpereince@aarons.com with your first ane last name, store ...

1.4
Product
Aarons Customer Care
#1092717
I got evicted so Aaron's came out today to get their stuff.They got their washing machine and dryer and upon arriving were told that the Xbox I have was at my father's because our window got broken and we didn't want it stolen.. they told me they understood. After they...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this. Can you send us an email to myexperience@aarons.com with your contact info and store info so we can make upper management aware of ...

1.9
Product
Aarons Customer Care
#1080170
I was treated very baddy on the phone was trying to get something taken care of .Got a verbal commitment on the phone of the date and then I get my neighbor send a message that they came to my home with the local put a note on the door. I was told that their is no one...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this issue to our attention. This is very unfortuante. We would love to help resolve this issue. We greatly appreciate your business and value you...

3.2
Product
Aarons Customer Care
#1077136
Im a long time customer of arrons ive paid off a number of aggrements and have seen a number of employees.The employees at the scottsdaile store are so rude and direspectful its un real. Chuck use to be the GM there now hes gone and there is no honer or loyalty for the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this issue to our attention.This is very unfortuante.We would love to help resolve this issue. We greatly appreciate your business and value you a...

1.0
Product
Aarons Customer Care
#1075320
Justin from the fitz store was very rude to me today.He cursed at me and then told me he smell pot in my house. He was suppose to be doing a field visit but ended up taking my tv anyways. He didn't want to give me a receipt I say he took the tv but it was a package...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this issue to our attention.This is very unfortuante.We would love to help resolve this issue. We greatly appreciate your business and value you a...

3.1
Product
Aarons Customer Care
#1073099
I called to have them pick up my merchandise.They didn't show up in the time frame they promised, and I had to leave an hour later. I called them to tell them I'd be home soon, and I did. So... here's when it gets ugly... I spoke with Matt (Rowlett store), and he was...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We greatly appreciate your business and value you as a customer. Isuues and be emailed to myexperience@aarons.com and we ty...

Anonymous
Anonymous

Save your effort of contacting the corporate office. They won't care. Next time just put the stuff outside for them to get.

1.5
Product
Aarons Customer Care
I didn't like
  • Gm manager very rude
  • Outright lied
  • Harassment
#1068793