I rented an HP Tablet Friday. This is Monday and I'm livid. The computer crashed 4 times on Sat. 4 times on Sunday. I finally just put the *** thing on the counter and waited for today. I called HP to see if there was a download I needed that was causing the problem. They informed me that the computer was activated on Jan 18th, 2010. This means the computer has been used in one form or another for over a year.
I got the info from HP and am taking it to my local store. When I called them, the District Manager said at first she would give me a refund and let me out of the contract. When I said I wanted her to make a note on my contract that stated it was null and void and and add her name, employee number and store number, she backtracked to needing to talk to her General Manager.
This is legally a fraud case and I have hard proof they are telling customers the products are new when they clearly are not.
If I don't get my money back, I'm going after them for fraud. Any electronic products can be checked through the manufacturer. I advise all customers to do this so they know just what they are getting.
Product or Service Mentioned: Aarons Manager.
Monetary Loss: $1400.