i purchased a laptop from Aaron's and wanted to return it before the first thirty days were up because the computer ran slow. They told me it was a new computer but come to find out it was used.
I just wanted to return the laptop and be done with it. Aaron's told me that the only way I could do that is to purchase something else and start a new contract. So I did that on furniture that I don't even need. The washer and dryer is still sitting in my garage where they delivered it and has not been moved.
It has never been hooked up. The paper and cardboard stuff is still in the washer. I have been trying to get Aaron's to come and get it and they told me they could not. I make payments on something I don't even use and it is money that I could use toward more important bills seeings how I lost my job shortly after.
I was late on this last payment and they called and I explained I would be in on friday to make the payment. Before i could get out of the bed on friday at 8 a.m. they started calling. I ingored the phone calls.
They called every hour on the hour and I decided to not make the payment that day. If I promise to make a payment on a certain day than at least give me time to get in there to do so. Aaron's does not follow company policies when it comes to anything. Because when i tried to return the laptop, they had a sign in the window that stated you had thirty days to return product if not completely satisfied.
You can return it but then they make you buy something else you don't need. Aaron's does nothing but rip people off. They have a sign in the window right now that states they beat everyone's prices...
well Home Depot has the exact same washer and dryer for $1200 and Aaron's price is $1799. They didn't beat that price.