Aarons Reviews

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Aarons - Television Review from Kansas City, Missouri

You people screwd me. i bought a 52" tv from you. it doesnt work. your boso showed up and couldnt fix.it i am going to carry this of *** TV to your amd THROW the damn piece of crap tv that you robbed me for. Your monkey even showed up to fix it. What a ficking jole that was. i am tellng you now, that in all my power on the internet, that i am trashing your name. You did me wrong, amd I'm out over 1500 dollars be because of your *** up attitude. You want war, you have it I'm filing my lawsuit against you om Monday. Rob me, you pay. DAVID DIBBLE david@***.org. you dont get my phone number. You contact this store, on east lindsey, norman oklahoma and tell them that David Dibble sent you. Its time for WAR!!! *** me will you. Its lawsuit time You fuclers are.going to pay
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1 comment
#959618

David,

Thank you for your review and for bringing this to my attention. I'd be more than happy to help look into this.

I would appreciate it if you could email me at Response@aarons.com with your contact information and any additional details you would like to share.

I look forward to hearing from you.

Thanks,

Jessica

ID
#591941 Review #591941 is a subjective opinion of poster.
Location
Kansas City, Missouri
Reason of review
Damaged or defective
New Reviewer

Aarons - Living Room Set Review from Atlanta, Georgia

I currently rent from aarons in Georgia. I ordered/wanted lease full room sets, from the get go I was ignored, put off and completely lied to. I wanted certain pieces of furniture, they said we have that, then they said we don't n they sent the wrong living room set, wrong dining table, wrong bunk bed! I wanted it fixed, nope! My washer broke, won't fix it! I pay over 500 a month. Paid 600 down, still waiting on a table three weeks now. I live in the boondocks and they are the only ones that rent out here. My loss. Even the regional managers are a joke
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1 comment
#959616

Dear NormanFt,

Thanks for your report and I'm very sorry to hear about your merchandise. I would be more than happy to help and resolve your concerns.

At your convenience, could you please email me detail to Response@aarons.com? Please include your first and last name, store location in GA and your phone number.

I look forward to hearing from you.

Jessica

ID
#591580 Review #591580 is a subjective opinion of poster.
Location
Atlanta, Georgia
Reason of review
Not as described/ advertised

Collection Calls Review

My review of Aarons rental is nothing short of the word awful on the 15th day of my first month they started calling every family member and friend I knew an they called non-stop every single day 15 times a day since then with no grace period. awful do not rent anything from this company.unless yoy want alot of harrasment everyday.the furniture was stained and dirty nasty stuff
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ID
#591178 Review #591178 is a subjective opinion of poster.
Location
Jackson, Michigan
Reason of review
Poor customer service

Account payment that never keeps going up

I have an account with Aaron's furniture in State College and I have been paying them on time but it seems to me that my account keeps going up. Just a little over a month I was told that what I owe is $600 and after two months payment totaling $210, I was then informed that I owe $535 and the question is, how did this come about? I was told that I need to get to the store so that they explain how they came to that figure? Is this really necessary? I am pissed off; never again shop here!
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2 comments
#1156407

Interest my friend, you're probably paying like 30+% interest. And they get it upfront.

I promise you it's in the contract you signed and they did nothing wrong. This one is on you for signing a contract you didn't understand.

Why do people do this? And why do they then get on complaint sites and blame the company who did nothing wrong?

#959615

Dear Anonymous,

Thanks for your review and I'd be happy to further look into your account concerns. At your convenience, please send an email to Response@aarons.com with your first and last name and the best phone number to reach you. I look forward to hearing from you.

Thanks,

Jessica

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ID
#590558 Review #590558 is a subjective opinion of poster.
Location
State College, Pennsylvania
Reason of review
Problems with payment
New Reviewer

Furniture Review

First time buying furniture from aarons and they didn't deliver, i was waiting til 9 just like they said and nothing what kind of business is this ? Are you *** kidding me......i expect a free week and a courtesy call at least..............this happen at austin texas store near north lamar
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ID
#590407 Review #590407 is a subjective opinion of poster.
Location
Austin, Texas
Reason of review
Problem with delivery

Calling with threats

we rent a couple of items from Arron's and only owed 43 dollars on payment we have received threading calls from Lethbridge office and they want February payment which is not due until the 20th the manager Rick is rude arrogant and I if it doesn't stop we will get our lawyer involved and tv media we will not be bullied I suggest never renting anything from there in Lethbridge I have also contacted the Atlanta head office it's terrible when it comes to this But they call and threaten us we have no choice please stay away from Arron's in Lethbridge
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1 comment
#959614

Dear Anonymous,

Thank you for your review and I'm so sorry to hear about this. I'd be happy to help look into your concerns with the Letherbridge store.

Please email me at your earliest convenience at Response@aarons.com.

w/ your first and last name and the best number to reach you. I look forward to hearing from you.

Thanks,

Jessica

ID
#590169 Review #590169 is a subjective opinion of poster.
Location
Taber, Alberta
Service
Aarons Manager
Cons
  • Did not like threats
Reason of review
Poor customer service
Loss
$400
Preferred solution
I really don't know but it just better be resolved

Aarons - Furniture Rental Review from Dallas, Texas

If you where late 4 times what do you expect from these people?This is a place of business OK.Just think what would happen if everyone was late paying their bills,These people would be out of business right.It does not matter that you where out of employment OK,You signed a contract that you would pay on time each and Every month.I get so tired of people wanting everything to Stop because they Over Extend their selve in the first place then something unforeseen happen's these people want to place Blame on everyone but their self.The proper way to have handle this situation would have been to save your money and Pay Cash for your furniture.Even if that meant buying a little at a time.Now you realize this right?Your only problem is you Realized this to Late.Geez.The fault began and Ended with you not Aarons Rental.
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2 comments
#1034007

If you actually read the complaints most pay their payments I will give you that some don't and yes that's their own fault but most are the fault of Aarons for bad service, bad product and over all bad business ethics

#939937

Dear Anonymous,

Thank you for your review and for bringing this to my attention. I would be happy to help look into this. Could you please email me at Response@aarons.com or call me at 678-402-3403 with details including your name, exact store address and the best number to reach you?

I look forward to hearing from you.

Thanks,

Jessica

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ID
#586249 Review #586249 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Aarons - Furniture Rental Review from Coralville, Iowa

They cool at first i have been paying my bill on time for 9mnths straight nd i found a new job so it kinda knock my payment back they start callin my phone every 5min callin my family everyday they also told me they not goin to take my payment because ive been late 4x nd talked to shawn he said its cool no one told me that if im late 4x then they not take a payment word frm wise u better off buying furniture on ur own *** Aarons they full of ***
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1 comment
#939942

Dear leelee28,

Thank you for your report and I'm very sorry to hear about this. I would be happy to help look into this. At your earliest convenience, could you please email me at Response@aarons.com or call me at 678-402-3403 with details including your first and last name and the best number to reach you?

I look forward to hearing from you and resolving your concerns.

Thanks,

Jessica

ID
#586225 Review #586225 is a subjective opinion of poster.
Location
Coralville, Iowa
Reason of review
Problems with payment

Aarons - Billing Department Review from Jacksonville, Florida

My pay off paper was not sent then they said I steal owe for it I do not even have the TV that I pages for a chair that is not very good so if I had the cash payed for them I would have had three of each. Tony Thomas
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1 comment
#939940

Hey Tony,

Thank you for your report and I'd be happy to further help you and answer your questions. At your convenience, please email me at Response@aarons.com or call me at 678-402-3403 with the store location and the best number to reach you.

I look forward to hearing from you.

Thanks,

Jessica

ID
#586135 Review #586135 is a subjective opinion of poster.
Location
Jacksonville, Florida
Reason of review
Problems with payment

Aarons - Tv Charge Review from Jacksonville, Florida

I payed off my t.v and chair there saying I owe on them now the TV is a loaner when they close maccennly fla.store there is big bunch *** now I have been sick I did not even thank about this tell before Christmas I made the last payment the man siad that I would be receiving cerifcates of pay off and now there say it is not pages off but god no's it is so I wish the very head man or women would call me on my stuff they just closed that store with any notest.
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1 comment
#939955

Dear Anonymous,

Thank you for your review and I'm very sorry to hear about your TV. I'd be happy to help. At your convenience, could you please email me at Response@aarons.com or call me at 678-402-3043 with details including your first and last name and the best number to reach you?

I look forward to hearing from you.

Thanks,

Jessica

ID
#586131 Review #586131 is a subjective opinion of poster.
Location
Jacksonville, Florida
Reason of review
Problems with payment

Aarons - Manager Review from Santa Cruz, California

My spouse and I got tv and ps4 we were late in payments but always caught up never got a receipt when we asked multiple times today Marla general manager for aarons in Watsonville ca robbed us we told her we'd be there to sign actual contract and drop off the rest of payment as the ps4 was in car already I said leave to which point Marla wanted to take the whole merchandise I know I was late but have them cash and pa4 like they asked then she wanted tv which I said leave she called the cops and called it a domestic dispute acting as a neighbor cold barged into my house guns drawn she put my family in jeopardy as I battle a court order with my ex wife without question cops could of taken me to jail all because of her power trip we wanted to fix this all that money never one receipt when aske dmultiple times then she poses as a neighbor and calls te cops claiming domestic dispute Marla it was the most I natured unprofessional thing ever U spoke to me took payment every time and when the time came I'm not on the contract my contract is blank worst employee ever selfish and I'm sure has reasons at home to act this way but to lie to get the police here guns drawn is overboard
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4 comments
#939961

Dear Anonymous,

Thanks for bringing this to my attention and I would be happy to help you. At your convenience, could you email me at Resposne@aarons.com or call me at 678-402-3403 with details including first and last name, exact store location and the best phone number to reach you?

I look forward to hearing from you and resolving your concerns.

Thanks,

Jessica

#940112
@LuckyDogCares

Next time you respond to a customer, please make sure to double-check your contact information. I'm 99.9% sure that your email address isn't "resposne@***.com" but is "response@***.com".

Much professionalism... /facepalm

#935487

Please, the next time you write a review, use punctuation. I tried to read this, but had to stop after the first 2 lines because it made no sense.

#935459

You sound a little overboard yourself.

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ID
#585961 Review #585961 is a subjective opinion of poster.
Location
Santa Cruz, California
Service
Aarons Manager
Reason of review
Bad quality
New Reviewer

Aarons - Furniture Review from Philadelphia, Pennsylvania

Hi passed off, dealt with Aarons on little Creek Road in norfolk, va. Got some furniture from them and TV back in 2011, about 4 mos in to contract found furniture was dirty had not been cleaned and had pest problem. For 4 months argue with this guy name Koran who told me he was general manager , for 4 months got the run around. Month 5 called Koran no longer there talked to Lonnie a week later he's no longer there. Told them to come get the stuff ignored never came. The new manager came to store same run around. Carried me to court tried to deliver paper work to someone with my same last name got judgment on 4/2012 now national credit adjusters hounding me I told them I have no money I'm homeless. Aarons is a crook, they sell sub standard merchandise at 3 times the price. So sorry I ever dealt with these crooks.
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1 comment
#939946

Dear Kiagray2001,

Thank you for your report and I'm very sorry to hear about this. I would be happy to help. At your convenience, could you please email me at Response@aarons.com or call 678-402-3403 with details including your first and last name and the best number to reach you?

I look forward to hearing from you.

Thanks,

Jessica

ID
#585825 Review #585825 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Not as described/ advertised

Aarons Tv Rental Review

Mgr at the Bardstown Ky store named Adam is a real unprofessional person.....told me I wrote a cold check on 1 of my last 4 TV payments IN FRONT OF CUSTOMERS!! Not only will I NEVER rent from Aarons again but I will discourage others......FIRE HIM
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ID
#585537 Review #585537 is a subjective opinion of poster.
Location
Bardstown, Kentucky
Service
Aarons Tv Rental
Reason of review
Poor customer service

This company is a joke

stay away from store c1386 laporte ind the store manger in laporte ind is a joke all he does is lie i bought a snow blower he said it work said all of the parts was there and fine out it was garbage i talk to the regional manger of that store i told him without the Scraper Bar it was no good he told me they do not come with the Scraper Bar this company is a joke are they do is lie they sell used iteams without checking them out first they say they do a 5 point check on the used iteam that is a joke
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1 comment
#934999

Oh my God, please proof-read and correct your spelling and grammar mistakes before you post anything ever again. If you don't know how to spell or use grammar correctly, you make it SO hard for others to read.

Here's your complaint, edited:

"Stay away from store c1386 Laporte, IN.

The store manager in Laporte, IN is a joke. All he does is lie.

I bought a snow blower he said it works and said all of the parts were there.

I find out it was garbage. I talked to the regional manger of that store, and I told him without the scraper bar it was no good. He told me they do not come with the scraper bar.

This company is a joke! All they do is lie. They sell used items without checking them out first. They say they do a 5 point check on the used item.

That is a joke."

You're welcome! ^_^

ID
#585162 Review #585162 is a subjective opinion of poster.
Location
La Porte, Indiana
Reason of review
Bad quality
Preferred solution
Price reduction

Positive Experience Review

I love my aarons in Lampasas.very helpful with what ever i want...from the mgr to tthe delivery people,very courteous .never have had even a little problem with the store.I pay almost 800 a month for varios items,I pleased...
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ID
#585044 Review #585044 is a subjective opinion of poster.
Location
Teague, Texas
Reason of review
Good customer service