Aarons
Reviews and Complaints
Aarons - Manager Review from Flanders, New York
Aarons - Living Room Set Review from District Heights, Maryland
Aarons Rents Lease Ownership Review from Oklahoma City, Oklahoma
Aarons - Tv Review from Fremont, Nebraska
Aarons - Customer Care Review from Vancouver, Washington
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Verified Reviewer | Austin, TexasFurniture Review
BREAKING THE LAW!!!!!!!!
Preferred solution: Let the company propose a solution
Aarons - Laptop Review from Smyrna, Georgia
Promised two year warranty on TV but will not put in writing.
I leased a 50" new TV from Aarons. He stated to me that all electronics carry a 2 year warranty.
When I got home and really looked at my papers I could not find anything relating to a warranty.
After the TV was delivered and I looked at the manual information it plainly stated that the TV had a one year warranty. So, I then called the manager of the store and asked for a written warranty. He stated that he could not put it in writing. He could show it to me on the computer but there was no way to print it out.
Then he said this sounds like a trust issue. I stated to him that this is business and I want the warranty in writing. He refused, so, I kindly asked him to come and pick up the TV because I was not paying for it. In addition I remembered when a computer I purchased got struck by lightning about a month after I paid it off.
Aarons would not stand by the 2-year warranty agreement that they promised when it was purchased. I will never purchase anything else from them and I am going to report them to the Better Business Bureau.
- Kind salesman
- Calling family and friends
Preferred solution: Let the company propose a solution
Aarons - Tv Rent Review
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Hi,
We greatly appreciate your business and sorry to hear about this unfortunate situation with local store. Can you please email us at response@aarons.com with the primary name on the account, store name and zip code and the best number to reach you at.
Thank you,
Kala