Aarons
Reviews and Complaints
Rude manager
AARONS Sales and Lease
Rude phone calls
Expensive lawnmower
We purchased a brand new riding lawnmower even after renting one from another Aaron's store. Both times the mower cut terribly uneven.
The first store did send me monthly statements and "serviced" the mower twice trying to fix the problem. The second delivered the brand new mower and sent a store manager to our home with a lengthy contract for us to sign. When I contacted the store about my statement or even to inquire about how much my paymt was, I was informed I was 3 days late and had to pay that day "or else". I told them I was making my paymt on Friday, 3 days later, but it wasn't good enough for the man on the phone.
I told them not only did it chop up my yard but I had to air the front tires before using it.
My husband called them and told them to come get it. Now I have a bill for $800 and the fine print on the contract states that by the time I paid the 24 months, I would have paid $3400 plus for this BOBO mower.
Aarons Rental Furniture: Returning furniture is a zero; smug customer service
Warranty what warranty
This company is low
A collecter called me 6 times after I explained that I would pay nx.wk.
Terrible managers
Rude customer service, unprofessional, illegal move
Disrespected my wife and called me a lier
Rippedme off with fees
I went to arons rental and got a laptop they were very friendly i was asked what due date i wanted the first or sixteenth..I choose the sixteen it was a weekday and they were closing so they were rushing me and i never even got acopy of my contract then i get a statement and the dates different so i call and they said if i wanted to give them two weeks rent they could change the due date to the sixteenth needless to say i was not pleased.Now they call me at home at work wanting the payment on the first after repeated being told No,I did on line payments according to the bank they have been paid they keepcalling and saying they have not and they still have not given me acopy of the contract.
Furniture not delivered on schedule and items were forgotten
Aarons sales and lease ownership
Neglect of customer service
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I asked for my total bill to pay off for the next month, and they gave me a total, and when I went to pay it off, the amount they told me, they had added $200.00 to my bill!! They said I was over my 120 day same as cash price.
Why didn't they tell me that on the phone when I asked for my pay off amount?? I would have paid it off sooner and saved $200.00 Now they say there is nothing they can do about it.
So I have no choice but to pay the extra amount, because I already almost had it paid off! I don't think this is right.