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I have been an Aaron's customer for several years. I leased AND bought a Samsung Tablet, a washer, a Frigidaire A/C and am paying off a H/P Laptop and a Magnovox 50' smart TV. I lost my job and am behind about 5 weeks but I pay monthly. I received a letter from Ed, the...
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3.5
#1148554
In March of this year I went in and purchased a washer and dryer at our Freya location store. When they were delivered they were left in my laundry room by the dwlivery men who told me they couldnt hook them up. After a solid week of buying washer hoses, drain hoses,...
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#1147111
I tried making a payment today and i told the guy that i dont pay by the month and he started yelling at me very loud and i was so disrespected and i didnt pay my payment im tired of being disrespected now im going to have another day lated because of his mouth no...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would ove to hear more about this situation. You can file an issue complaint at myexpericne@aarons.com and please inclu...

1.3
#1144148

Aarons - I have a question aaron custom not allow to used there restr

Aarons
#1149096
I told them i had to use the restroom bad they said they dont have a public restroom for use to use
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Aarons - Yes they do harass family everyone.

Aarons
#1148666
1.8
Details
A local Aaron's store. Went out harrassing my mom. Calling out my name and shouting things at her. That isn't right or legal. Yes I pay my bills so it isn't warranted. Knock it off Aaron's or soon you will have no customers or property to bother people with. We know what your game is and at least direct your bs at the right person and not neighbors or family looking for people.
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Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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Aarons - They damaged my new furniture on delivery. Also my apt door

Aarons
#1146814
I notified aarons and waited 2 months for Courtney to come out and investigate and pay for the damage to door. Now new ppl are there and it's crazier. I just want to get back on with my business with Aarons in a fair way.
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Aarons - Aatoms siucks

Aarons
#1146580
1.0
Details
Very rude Corsicana store disrespectful heartless. My payment did not go through when I tried to set up another payment. The customer service male clerk said why when the first one would nt go through.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Aarons - Having to move
Aarons - Having to move
When I got my washer and dryer which I own now I paid off when they delivered it they broke my hot water hook up and flooded my kitchen with hot water now I have to move all cause of that flood and all I got was two payments off wow we cause it messed up my floor and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. This is very unfortnate. We would love to look more into this. Can you please email us at myexperience@aarons.comand inclu...

1.3
#1143914
I have spent over 10,000 with this company (Aaron's) in the last 4 yrs and this company started to call me the day the payment was due and the calls became threatening and demanding and made me sick. I reported this to the manager after the one who made the threat...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,So sorry to hear that you feel that way. We would love to help resolve any issues you may be having. Can you please send an email to myexerience@aarons.com and include y...

1.0
Russellville, Alabama
I didn't like
  • Demanding attitude
#1143437
My sister, dad and I went furniture shopping with my dad. Due to the storm he had to move and start over. All my life my parents purchased all furniture from Aaron's. Thy have payed it off and got more through the last 15 years. My dad insisted on going to Aaron's on...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Thank you for making us aware and bringing this to our attention. You can file an formal complaint by emailing myexperience@aarons.com. Please include your first and la...

I liked
  • Staff
I didn't like
  • General manager
  • Sarcastic comments
#1141814
At the End of September I was home with my then 3week old newborn son. We had just been released from the intensive care unit where he had been since two days after giving birth. We had just gotten home I had went to take a shower. I got out of the shower stopped by my...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, Thank you for bringing this to our attention. Happy to file an issue complaint with upper management for you. Can you please send an email to myexpericne@aarons.com and...

2.3
#1141801
I received a call about my payment and the guy Miguel was very ignorant. Then I called back 11times and was hung up in Everytime. Spoke with a manager when I went over there. If you are going to have ignorant people working at your business your gonna loose a lot if...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, This is very unfortuante. You can file an issue complaint at myexperience@ aarons. Please include your first and last name, phone number and zip code so we can be able ...

I just wanted to give 'Team Aarons' a well deserved shout out for all their hard work and dedication in bringing about an easy 'anytime' shopping experience. I have had the priveledged of both in-store and on-line leasing, and I am 'Wowed' by their professionalism and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello, This is Awesome! We greatly apprciate and value our customers! OWNIT,Kala

4.4
#1141109

Contact Aarons

Mailing Address:
Aaron's, Inc., Legal Department
400 Galleria Pkwy, SE, Suite 300
Atlanta, GA 30339
United States
Phone:
(800) 950-7368
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Less than 1 month ago we purchased a TV on a payment plan with Aaron's. My husband's mother was put in the hospital and within 2 weeks put on life support. They called and hounded us every single day for a payment. I told them it would be paid by the end of the month...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante. We grealty apprciate your business and would love to file an issue complaint on your behalf. Can you please email your first and last name, pho...

3.6
#1140514