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the worker that came out here today did a bad job on the ceal on my stand up freezer, it did not expand as he said it would. the door won't close right, he had to remove it to put the ceal on, because he couldn't handle putting it on with the door on. I have a box in...
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1.0
I didn't like
  • Gm manager very rude
  • Horrible customer service
#1133260
A very long time I have always precisely made my payments and always paid off the items I have released through you guys and now I'm being told that by the district manager what he set up for me from another employee told me that I have been paying more money than what...
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#1132038

Swagway/swagatron bunch of crooks. Stay away!!! When you purchase item they tell you 1yr warranty. Funny how it changes to a 90day warranty on the 91st day. Get your warranty in writting because they claim you bought a "refurbished" board for $250 when refurbished...
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#1131840

Aarons - I want to talk to corporate office not the store I am compla

Aarons
#1132248
Over charged 11/16 on an early purchase
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Aarons - Rude service

Aarons
#1128167
1.4
Details
The "account manager" matt at the Poughkeepsie NY store is one of the rudest people to ever walk this earth
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons - Liars

Aarons
#1127748
1.3
Details
my couch sewing is coming off ive only had theses couches for like 7 months the manher first said they could help me by switching out the products and crediting me what ive already paid then i go in to the store and they said they dont rember and keep lying
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons - Dumb and stupid crazy policies

Aarons
#1127534
1.0
Details
I have a problem with paying before they check out everything on your application.you cant buy a car without them checking out your job,credit etc.it should be the same with aarons you are making a purchase
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Aaron's they are the most rudest people I ever know they don't know what people going through they harass you over and over behind something if you pay for it or not they still try to get the insurance money saying the cosurmer didn't pay plus get the merchandise back...
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Anonymous
Red

Are you a "cosurmer " ?What is that ?I've never heard of one before.You have failed Complaining 101.You didn't clearly state the problem or the expected solution.Your single, ...

#1131692
I didn't purchase anything from Aarons, but my ex-husband did. He apparently stated he was living at my house. And now Aarons is sending the police even to my house looking for him. I have gotten several letters from Aarons as well, even though I have repeatedly stated...
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Cleveland, Mississippi
#1131167
I received the absolute worst treatment today EVER and as a result, I do a little reasearch (that I should have done BEFORE i was just a day away from conformation & delivery) & I & see all these “glowing reviews” of Aaron’s rent to own, as a whole, and feel extremely...
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1.0
#1130974
I went in to pay a payment on account on Friday 11-3-17 I ask the cashier how many more payment I had left she just got smart with me and I told why do you have to be rude I just ask you how many more payment I ask where is your manager can I talk to him she said go...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you making us aware. Can you please send us an email to myexperience@aarons.com and include your first and last name, store info, zip code and a good contact numbe...

Gallup, New Mexico
I didn't like
  • Sale person was rude
#1126740
So of coarse i in 2015 went to Aarons to get a washer and dryer set. Samsung was the set i was approved for. So they get paid off in July 2017. 2 days agi both start acting funny. My washer isnt rotating properly and my dryer sounds like its rubbing and smells like the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We would love to look more into this for you. Can you please send and email to myexperiecne@aarons.com and include your fir...

1.6
#1124592
I was leasing 2 televisions from the State St store in Schenectady NY. I was offered a buy out deal because they were previously leased and almost to the end of the other persons contract. Asked numerous times for an exact amount, was never given one. I got hurt and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attemtion. We truly apologize for the experience. We geeatly appreciate your business and can help resolve any issues. We just ask tha...

2.6
#1123988

Contact Aarons

Mailing Address:
Aaron's, Inc., Legal Department
400 Galleria Pkwy, SE, Suite 300
Atlanta, GA 30339
United States
Phone:
(800) 950-7368
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Aarons - Don't take the Green Bucks! They still charge you!
To begin with, when I started my lease agreement for a Samsung washer and dryer with pedestals, Agreement # 9490, at the Pikeville Store, I was asked by *Agent if I wanted a payment due date of the 1st of the month or the 15th. My sole income is Social Security...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Thank you for bringing this to our attention! We would love to look more into your account address and address any issues that you may be having. Can you please send an ema...

3.1
#1122441