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1.7 Based on 194 reviews
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  • Customers like
    • Leaving 4
    • Salespeople were helpful 3
    • Not this company 2
  • Customers don't like
    • Disrespectful 6
    • Outright lied 5
    • Screwing payments and contracts 4

I rented several items from Aarons. I had been a great customer. I had to move from a house that was being sold b/c the owner was not taking care of it & I had to file also against them with the Human Rights/Code Enforcement too b/c would not fix anything. I rented a Refrigerator, dryer from Aarons. They was nice at that time & computer. My landlord wouldnt even provide a refrig. & dryer that came with house broke also. So I moved. In doing so I... Read more

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  • Sep 22
  • #923499

I just finished my contract with Aaron's on Gray Highway in Macon GA. They have horrible Customer Services. Ron is the store manager he has no control over what staff does. I will never get anything else from this store. Daphne Arnold 478 365 4198

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I have been buying from aarons for about eight years, I am currently buying a living room set from them and the cocktail table broke and they said they would replace it, I received a call from them at 3:10pm asking if I would be available for them to come deliver the new table between 4-5pm So I left work early to meet them, they never showed up so at 7:10pm I called to see where they were and they told me nobody called and said that and that... Read more

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On Saturday, 9/10/16 - an employee picked up a payment check for $141.00 that was predated for 9/14/2016. The employee called the store to make sure that it was okay for us to do that. It was approved. On 9/13/16, when I checked on my banking account - the check was cashed when I specifically predated it and now we have a negative balance, plus an extra $35.00 was charged. I am very disappointed the way that this was handled. It just goes to... Read more

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Ewing no store Have severe allergies to chemicals in leather furniture I've waited total of 4 days past few weeks for them to pick this furniture up They continually lie. We're leaving now-were coming in the afternoons-that night were making room on the truck-we don't have enough people. Constant lies. Katie told me I'll come out on Saturday to get it. No show-I call & she's off thst day I tell them I'm anaphylactic Benadryl is not helping... Read more

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I just started dealing with the Aaron's in Greensburg Pa. Ive dealt with Aarons in Kentucky but since I moved up here, I figred I'd give this store a shot. This store blew my Kentucky one away! The girl thats the manager there is very personable and treats everyone like family. I was introduced to the staff, walked around the store, and even offered a drink and some candy. I look forward to continuing my business here Read more

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I bought my first home needed some furniture and decided to go with this company cause a friend if mine had a bedroom set exactly the same as this store the price was decent but after purchase of the frame I noticed ants crawling on my bed and mind you I'm a clean freak ocd if you will clean brand new sheets I sprayed wiped the frame down only to find more the next morning then small German roaches started popping up i seriously never had a... Read more

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I have been a customer for many years. The manager in the Gatesville Texas store is, well the only thing i can say about him is hes a ***. I went in today to pick up a computer. My husband had already signed everything and they told us that we have to pay 71 tomorrow and then we would have to make a full payment on the 15. When i asked the girl at the counter if i would be paid up until October 15 she said no. So i was pissed. I couldnt... Read more

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This place is the worst. I will be returning the used front loader washer and dryer That only works on 1 cycle and USED dishwasher They claim that its new, when they give me my money back! They have trespassed and tried to break into my apartment while I am at work. How do I know this I have a home security system with a video web cam. I have their smiling faces breaking my foyer coat and hat bin (worth 700 dollars) on video I have paid them... Read more

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My washing machine is broken, will not spin or wash right. Back in april, they said they would make it right, but it is september and I am still getting the run around from David,the store manager. They wont fix or replace it. I guess that is how they treat all there customers! Read more

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