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I usually wouldn't write a complaint but how I was talked to today left me no choice ...On yesterday about 6:15 I received a call because my account is 3 days passed due and I informed the young lady on the phone that I'll be making a payment next week so today about...
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1.0
I liked
  • Delivery guys were cool
I didn't like
  • Rude customer service
  • Rude employees
#1089384
I wanted to purchase a washer & dryer for my Bday. I turned 66, called aarons, they brought me a polished, set. Broke down 1st use. They came picked it up, gave me a "loaner" that only held 3ins of water. As i paid for over 6 mos. i could not wash clothes, had to pay...
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2.4
#1088782
As being a loyal customer of Aaron's for about almost 10 years, I have read the customers pissed columns written by the customers. I have noticed that 1475 customers have written a negative thing against Aaron's, but only 6 of those have been resolved. This shows me...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Can you please email us at myexperince@aarons.com with your contact info, store info so we look more into this!We look forward to hearing from you!Thank you,Kala

2.8
#1088331
Aarons - Very bad customer care
1/1

Aarons - Very bad customer care

Aarons
#1089774
I do not have an account with Aaron's THANK GOD!!! However one of there trucks hit my parked car and Noone will talk to me not even the insurance company. How rude is it to damage someones property and then not even acknowledge the person when they call several times
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Aarons - I pay every 2 weeks, I can be a day late and they threaten

Aarons
#1089621
1.0
I pay every 2 weeks and when im a day late the threaten to come get the bed. SMH. I talked to the head guy and explain that i work 2 jobs and may be late. One guy told me " if i dont see you by 5 i will picking up in the morning and hung up" straight BULLY'S. I WILL NEVER RENT FROM HERE AGAIN...!!!!!
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Aarons - Bad experience

Aarons
#1089007
1.0
Today on August 17,2017 never received a call from them and they trasspassed in the property and took the washer ab nd dryer
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Aarons - Bullies

Aarons
#1087827
1.4
Arrons is bulling me out my money. Ive had bad customer service from the day i started my lease. They tell me you give me this or we'll come get out ***. When i pay every month never missed a month of not giving them something
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I rented two telivisions a few months ago have always paid go to pay my bill i was a few days late and manager wants to charge me double and say its late fee i refuse to deal with this store
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante.We would love to look more into this for you.Can you please email us at myexperince@aarons.com with your contact info, store info so we look mor...

So I called Aaron's to buy a PlayStation VR and I told the store associate that I didn't want to spend any money that Day so the store associate told me that I could try out the product for two weeks if I like it keep it if not bring it back. No I had done that with...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this for you.Can you please email us at myexperince@aarons.com with your contact info, store info so we look more into this!We look forwa...

3.6
#1086382
I've got lots of things from Aaron's paid them off two weeks ago I went to get a tablet had it aweek and it wouldn't turn on so brought it back they gave me one to use til my tablet was fixed I didn't know I was being charged for both of them I made a payment the 3rd...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this for you.Can you please email us at myexperince@aarons.com with your contact info, store info so we look more into this! We look forw...

2.7
#1085156

Resolved

I have paid my washer n dryer off in feb. This is the worst set i had it go to the reapir shop a few times so washer goes out well thinking in good fate the manager would do lime she said n make a note of it didnt for my extended warranty so i filed a complaint well...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante. We would love to look more into this for you. Can you please email us at myexperince@aarons.com with your contact info, store info so we look ...

#1081868
I filled out all the paperwork and rental agreement. Payed the 25$ it said all was good you sould get a call when i can be delivered. Then today i look and it was cancelled.still havent refunded my 25$.thats not the main problem.i have bought a lot of things for aarons...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,Happy to look more into this for you and see if there is something else that can be done to resolve the issue. Typically a refund can take up to 7 days depending on your ba...

1.0
#1081023
My whole experience has been horrible. I ordered a washer that took three weeks to receive even though i was told one week. Then double my payment was taken out of my account. I explained to the guy that i did not want auto pay yet apparently that is exactly how they...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortuante. So sorry to hear about your poor custoemr service. We greatly apprciate your business and value you as a customer. We would love to look more i...

1.8
#1080242
I got evicted so Aaron's came out today to get their stuff. They got their washing machine and dryer and upon arriving were told that the Xbox I have was at my father's because our window got broken and we didn't want it stolen.. they told me they understood. After...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this. Can you send us an email to myexperience@aarons.com with your contact info and store info so we can make upper management aware of ...

1.9
#1080170