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My name is Kevin Brumley and I am a 20-year customer now a soon-to-be former customer with Aaron's Sales and rentals since March of 2016 all I have had is the run-around being overcharged payments being pulled to early hit with overdraft fees and now my child is about...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello Kevin,This is very unfortunate that after 20 years of business you feel this way. We greatly apprciete your business and value our cuastomers. Can you please email us at...

1.1
#1102751
Lets start w/told right after 10am delivery.At 1015am called store no one had began to do deliveries.Then show up around 1115am claiming no allen wrenches on truck to help take doors off to get merchandise in house so left approximately an hour and 15 min later...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing your experience. We apologize for the experience and wish there was something we could do to help resolve any issues. We can be reached at myexperi...

#1102480
I signed a contract to rent/lease a large 4K Flatscreen television. It was delivered to me, unopened, and left on my porch. It sat there approximately 2 weeks, until my brother came from out of town to help me get it out of the box. At this time, the screen was...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for brinign this to our attention. We are sorry to hear that you feel that way and wish there was something we could do to change your mind. We greatly appreci...

Anonymous
Anonymous

Wait a minute, if they won a judgement against you, your lawyer did not give you the correct answer. Maybe you did not ask the correct question. Expect a visit from the she...

1.0
#1100229

Aarons - All day experience

Aarons
#1102484
1.0
Details
So far it has been a total let down.Ive worked in customer service for 30 years.I was lied to even hung up on...wouldnt tell anyone to make a purchase at Aaron's.!
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Aarons - I'm very upset

Aarons
#1101361
1.0
Details
I have been a customer of Aaron's for about 3 months. I have made payments and have been in contact with them for each time I couldn't. My father just passed away I just buried him yesterday and they are constantly calling me. They have no regard for situations. If they do not stop I am going to contact a lawyer.
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Customer service
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Aarons - Aaron's is a rip off

Aarons
#1099239
1.2
Details
I have purchased my furniture and TV in 2015 on a 24 month agreement. However, when I made my final payment, The General manager in the Smithfield NC store told me I had 14 more months to go until my bill is paid off. Remind you I already paid over 6,000 dollars for my furniture for the past 2 years. Ridiculous!!!
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Aarons - Shady business

Aarons
#1099202
3.8
Details
Talked about my business with someone that was not on my contact list.... Got rude on the phone with me. And they are charging an arm and a leg for a used washer and dryer
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Product or Service Quality
Reliability
Staff
Style and Design
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Warranty
Website

Resolved

Bought a washer and dryer last Friday, was called monday and offered delivery that same day or friday. I chose friday, was told it would be delivered before noon. I had to take all day off, waited no delivery, called the store at 12:30 the lady who answered knew who i...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is very unfortunate. I would suggest giving the store a call back to see if the store is still delivering items today. If you still do not get anywhere with deliver...

1.0
#1098255
Ive rented and payed off several itwms with aarons purely due to convenience of getting an item like new washer when old one clunks out and need new appliance out of nowhere. If you are one day behind online making payment they harrass your contacts! This pasr HOLIDAY...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We greatly appreciate your business and valus you as a customer. We would to resolve any issues that you may be having. We ...

Anonymous
Anonymous

Most of their customers ARE deadbeats.

2.2
#1098158
my experience at aaron's rental, was rememberal, i was greeded as i came in the front door.the mg.Victor Clark was very professional &pleasant.the sales, people at the store were as well pleasant&very very plasant. all & all my visit to the store at 3370 Kietzke ln, in...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am so happy to hear that your experience was great! We greatly apprciate your business and value you as a customer! Thank you,Kala

#1098019
Approximately 1year ago I purchased a living room set that was brand new. Only after 1 year it started to peel. I let the manager know immediately. 1.5 months later still no word on fixing it or replacing the loveseat. I put my money in escrow. I went again to the...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. Happy you were able to get your issues resolved! Thank you,Kala

Product
#1097369
I dealt with Aaron's in San Diego CA. And they are great. But here in Washington on Pacific hwy there no good. I wouldn't recommend them to my worse enemy there rude and disrespectful they had the nerve to call the police and have them come to my door tonight they took...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am sorry to hear that you feel that way about one of our store. We would love to hear more and possibly help if possible resolve any issues. We can be reached at myexp...

Anonymous
Anonymous

Never rent from Aaron's there rude and they lie. Play games

1.0
#1097057
I own rental property, had a tenant to move out, they came to property looking for them for past due payment, notified them they had vacated. One week later they came back to deliver washer and dryer to vacated tenant. Notified them once again they had moved, delivery...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. We need to look more into this. can you send an email to myexperience@aarons.com and include the store info and zip code an...

2.2
#1095265
I have two appliances from Aaron's in Bremen Georgia. Last week I had to call the fire department to my home because the dryer wires caught fire. Thankfully I had not yet fallen asleep for the night and was quickly able to get my three boys out of the house and call...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Oh no, This is very unfortunate. We greatly appreciate your business and value you as cutomer. We want to look more into this for you. Can you please send an email to my...

1.0
Bremen, Georgia
Product
I liked
  • Original staff
I didn't like
  • Rude dont know how to talk to customers
  • Rude employees
#1095028