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I had surgery, spoke with them the day before, they stood at my door beating on it for 20 minutes. I had just taken some pain medicine and laid down. After my second belly surgery in two weeks I wasn’t getting up. They looked into my windows!!!! This was after 8 pm and...
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1.2
#1115712
Rented a bed from aarons its infested
I rented a bed from aarons for my 8 year old daughtern come to find out its infested n they are giving me the run around they dont wanna pick the bed up n i have to throw away everythin my child owns im fed up i asked for a refund n nothing
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1.0
#1113052
Ordered a Tv on 9/22/17. Was told multiple times “5-7 business days” is when it will be delivered. NOTHING in what i signed says it could take longer but that was customer service excuse. It is now been 11 business days and i just got told “it might be on the next...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Can you please email us at myexperience@aarons.com and incude the first and last name on the lease, phone number and zip code so we will be able to pull up the account a...

1.8
#1112657

Aarons - Two love seats

Aarons
#1115732
Hi my name is Valerie Daniels I have merchandise from Aaron's Rental and I'm doing my best the pay you guys but I work for temporary agency and I don't work every day they look for work for me and I just need more time to pay the merchandise I only owed this much rent
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Aarons - Aggravated

Aarons
#1113811
1.0
Details
I order mattresses that was supposed to be delivered at 3pm and here it is 8 pm and i have not gotten anything
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons - Scam. I will never do it again

Aarons
#1112960
1.0
Details
I have bought multiple times from Aaron’s, this time we leased a washer and drier. Payed on time until February of 2017. Received our tax returns and called Aaron’s to pay off the lease in full. Was told a price by an employee of over a $1000.00. Paid it. Get a phone call saying I owe almost $500 on Friday October 6th 2017 because an employee told me the wrong amount
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Aarons - Harassment

Aarons
#1112609
I have been harassed by a employee in your san bernadino office named monica. I have talked to management and nithing is being resolved
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My wife and I purchased a bed from Aaron's my wife was killed in a car accident Aaron's never once tried to call my phone or come to my house instead they chose to go to my eighty-year-old grandmother's and harass her for either the bed or money I have not moved from...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,I am so sorry to hear about your lost. We would gladly look into this for you and see what we can do to resolve this issue. Can you please email us at myexperience@aaron...

1.4
#1112449
I rented a washer/dryer duo the last day of June during a promotion. I received the merchandise a week later but the store was trying to collect a full payment on the first even though my first payment want due until August 1, 2017. Then $80 in late fees was added to...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,This is a very unfortuante situation. We would love to hear more about this situation. Can you please email us at myexperience@aarons.com and include your first abd last...

1.4
#1111734
I have a few items with Aaron’s and made an Instore payment around the 25th and a few days later around the 29th money was taken out of my account. I called and was told No extra money was taken out! I came into the store and showed them my bank statement and they said...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We would love to look more into this for you. WE greatly appreciate your business. Can you please send an email to myexperiecne@aarons.com and include your first and las...

1.5
#1111647
I have been an Aarons customer for almost two years. I go in every month and use my debit card to pay my account. I just found out that they have taken it on themselves to charge my debit card for a payment on my account without my authorization and the day BEFORE my...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for bringing this to our attention. Please email us at myexperiecne@aarons.com and include your name, number, email address and store info so we can look more...

Anonymous
Bill

Did you get your money back ? Only to send it back the next day ?What do you want ? Get over it. You told them to knock it off. Follow up with a one sided letter confirming ...

1.0
#1110017
I worked at the Madison Ohio store (C0745) for almost two years. I was hired with tattoo's. In the meantime, I won "Best Product Technician in the Region 2017". My GM Robin Hanna decided that since Mark from corporate was going to pay us a visit, I needed to cover my...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for brigning this to ur attention. We wish you much success!!Thank you,Kala

#1103843
My name is Kevin Brumley and I am a 20-year customer now a soon-to-be former customer with Aaron's Sales and rentals since March of 2016 all I have had is the run-around being overcharged payments being pulled to early hit with overdraft fees and now my child is about...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello Kevin,This is very unfortunate that after 20 years of business you feel this way. We greatly apprciete your business and value our cuastomers. Can you please email us at...

1.1
#1102751

Contact Aarons

Mailing Address:
Aaron's, Inc., Legal Department
400 Galleria Pkwy, SE, Suite 300
Atlanta, GA 30339
Phone:
(800) 950-7368
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Lets start w/told right after 10am delivery.At 1015am called store no one had began to do deliveries.Then show up around 1115am claiming no allen wrenches on truck to help take doors off to get merchandise in house so left approximately an hour and 15 min later...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,Thank you for sharing your experience. We apologize for the experience and wish there was something we could do to help resolve any issues. We can be reached at myexperi...

#1102480